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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Join a creative team that values positivity and personal growth in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: We celebrate diversity and offer equal opportunities for all applicants.
The predicted salary is between 24000 - 36000 £ per year.
Location: This position is located at 200 Oxford St Fitzrovia, London, W1D1NU United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers, and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need: Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical, and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Urban Outfitters Sales Associate - Oxford Street, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Oxford Street, London
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique appeal to the local market. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during the interview.
✨Tip Number 2
Engage with current employees or visit the store to observe the atmosphere and customer interactions. This will give you insights into the team dynamics and the type of positive energy they expect from a Sales Associate.
✨Tip Number 3
Prepare to discuss your previous retail experiences, even if they're not directly related. Highlight any teamwork or communication skills you've developed, as these are crucial for the role.
✨Tip Number 4
Show enthusiasm for the role by thinking of ways you can contribute to the store's environment. Be ready to share ideas on enhancing customer experience and supporting your peers during the interview.
We think you need these skills to ace Urban Outfitters Sales Associate - Oxford Street, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with Urban Outfitters' VIBE philosophy.
Showcase Relevant Experience: Even if you don't have extensive retail experience, emphasise any customer service roles or teamwork experiences you've had. Use specific examples to demonstrate your communication skills and ability to work collaboratively.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the Urban Outfitters brand and its culture. Mention why you want to work there and how you can contribute to the store's environment and team dynamics.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail setting.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your People Skills
Prepare to discuss your experience in delivering positive customer experiences. Highlight any previous roles where you engaged customers through conversation and service, as this aligns with the role's focus on creating a friendly atmosphere.
✨Emphasise Teamwork
Be ready to share examples of how you've worked collaboratively in a team. Urban Outfitters values teamwork, so showcasing your ability to communicate positively and assist in training peers will set you apart.
✨Demonstrate Operational Knowledge
Brush up on retail operations such as till management, stock processing, and loss prevention. Showing that you understand these aspects will reassure the interviewers of your capability to handle the operational side of the role.
