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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Join a vibrant team that values creativity and personal growth.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Located in Leicester's Upper High Cross Shopping Centre.
The predicted salary is between 18000 - 24000 £ per year.
Location
This position is located at Upper High Cross Shopping Centre, Leicester, , LE14JB United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate - Leicester, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Leicester, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage in conversations with current or former employees to gain insights into the store environment and customer interactions. This will not only prepare you for the role but also show your genuine interest in being part of the team.
✨Tip Number 3
Practice your communication skills by role-playing customer service scenarios with friends or family. Being able to engage customers positively is key, and this practice can help you feel more confident during the interview.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to Urban Outfitters' offerings. Showing that you are knowledgeable about the latest styles can set you apart as a candidate who truly understands the brand's appeal.
We think you need these skills to ace Urban Outfitters Sales Associate - Leicester, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Urban Outfitters values a connection to its brand. In your application, mention your awareness of the Urban Outfitters brand and how it resonates with the local market. This shows that you understand their ethos and can contribute positively to the store environment.
Craft a Strong Cover Letter: Use your cover letter to convey your enthusiasm for the role and the company. Discuss how you embody the VIBE philosophy and how you can enhance the store's atmosphere. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and product offerings. Understanding their appeal to the local market will help you connect better during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice engaging in friendly conversations. Be prepared to demonstrate how you can create a positive customer experience through effective dialogue.
✨Emphasise Teamwork
Highlight your ability to work collaboratively within a team. Share examples of how you've contributed to team goals or assisted in training peers in previous roles.
✨Demonstrate Job Knowledge
Brush up on retail operations such as till management, stock processing, and merchandising standards. Showing that you understand these aspects will reflect your readiness for the role.