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For Companies At a Glance
- Tasks: Engage customers, enhance store vibe, and support team in daily operations.
- Company: Urban Outfitters, a trendy retail brand with a focus on creativity and teamwork.
- Benefits: Up to 40% discount, life leave, private medical insurance, and employee assistance programme.
- Why this job: Join a vibrant team and make a positive impact in a fun retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Great opportunities for personal development and a supportive work culture.
The predicted salary is between 1300 - 1800 £ per month.
This position is located at Westfield Stratford City, London, E201EP United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Fixed Term Contract) - Stratford, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Fixed Term Contract) - Stratford, London
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of examples where you've engaged with customers or worked in a team. Be ready to share these stories to show you’re a perfect fit for the team.
✨Tip Number 3
Show your enthusiasm for the brand! Urban Outfitters loves creativity and trend awareness, so be prepared to discuss your favourite products or styles. This will demonstrate your passion and knowledge about what they offer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Urban Outfitters family. Let’s get you that job!
We think you need these skills to ace Urban Outfitters Sales Associate (Fixed Term Contract) - Stratford, London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in retail or customer service, and connect it back to how you can enhance the VIBE in our store. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. Be ready to discuss how you can contribute to this positive atmosphere during your interview.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice engaging in friendly conversations. Think of examples from your past experiences where you successfully interacted with customers or worked as part of a team. This will help you demonstrate your ability to connect with others.
✨Be a Team Player
Urban Outfitters values teamwork, so come prepared with examples of how you've collaborated with others in previous roles. Highlight any experiences where you assisted in training peers or contributed to a common goal, showing that you're ready to support your future colleagues.
✨Familiarise Yourself with the Brand
Research Urban Outfitters and its appeal to the local market. Be ready to discuss current trends and products that resonate with customers. Showing your knowledge about the brand will demonstrate your genuine interest and help you stand out in the interview.
