At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a creative team that values positivity and personal development in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: This role is located in the heart of Camden, a lively and iconic area.
Location: This position is located at 211 Camden High St Camden Town, London, NW17BT United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Camden, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Camden, London
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also help you formulate questions that show your genuine interest in the role.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully engaged with customers or worked as part of a team. Being able to articulate these experiences will set you apart during discussions.
✨Tip Number 4
Demonstrate your awareness of current fashion trends and how they relate to Urban Outfitters' offerings. This knowledge can be a great conversation starter and shows that you're proactive about understanding the market.
We think you need these skills to ace Urban Outfitters Sales Associate - Camden, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Personality: Urban Outfitters values a positive and friendly atmosphere. Use your application to convey your personality and enthusiasm for customer service. Share specific examples of how you've created a positive experience for customers in the past.
Highlight Teamwork Skills: Since teamwork is crucial for this role, emphasise any previous experience working collaboratively in a team. Mention how you contributed to team goals and supported your peers in a retail environment.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important in a retail setting.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your People Skills
Prepare to discuss your experience in delivering positive customer interactions. Highlight any previous roles where you engaged customers through conversation and service, as this aligns with the role's focus on creating a friendly atmosphere.
✨Emphasise Teamwork
Be ready to share examples of how you've worked collaboratively in a team setting. Urban Outfitters values teamwork, so showcasing your ability to communicate effectively and support your peers will be beneficial.
✨Demonstrate Job Knowledge
Brush up on retail operations such as till management, shipment processing, and inventory control. Showing that you understand these aspects will reflect your readiness for the role and adherence to company standards.