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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy employee discounts, life leave, and wellness support.
- Why this job: Join a vibrant team that values creativity and personal development.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Be part of a diverse workplace committed to inclusion.
The predicted salary is between 20000 - 30000 £ per year.
Location
This position is located at 43-45 Ann St, Belfast, , BT14ED United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Belfast, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Belfast, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique appeal to the local market. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during the interview.
✨Tip Number 2
Engage in conversations with current or former employees to gain insights into the store culture and expectations. This knowledge can help you tailor your approach and demonstrate your enthusiasm for being part of the team.
✨Tip Number 3
Prepare to showcase your communication skills by practicing how you would engage with customers. Think of examples where you've provided excellent service or worked collaboratively in a team setting, as these are key aspects of the role.
✨Tip Number 4
Visit the store before your interview to observe the environment and customer interactions. Take note of the merchandising and display standards, as this will not only show your genuine interest but also give you talking points during your conversation with the hiring team.
We think you need these skills to ace Urban Outfitters Sales Associate - Belfast, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Personality: Urban Outfitters values a positive and friendly atmosphere. In your application, reflect your personality and enthusiasm for customer service. Use examples that demonstrate your ability to engage with customers and contribute to a vibrant store environment.
Highlight Relevant Experience: Even if you don't have extensive retail experience, mention any relevant roles or skills that showcase your ability to work in a team, communicate effectively, and uphold company standards. This could include volunteer work or part-time jobs.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for the Urban Outfitters brand. Mention why you want to work there and how you can contribute to the store's VIBE philosophy.
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE Philosophy
Familiarise yourself with Urban Outfitters' VIBE philosophy. Understand how it shapes the store environment and be ready to discuss how you can contribute to creating a positive atmosphere for both customers and colleagues.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've successfully engaged with customers or worked collaboratively in a team, as these experiences will resonate well with the role.
✨Understand the Brand
Research Urban Outfitters and its appeal to the local market. Be prepared to discuss current trends and how they relate to the products offered in-store. This shows your genuine interest in the brand and its customers.
✨Emphasise Teamwork and Initiative
Highlight your ability to work well in a team and take initiative. Share specific instances where you've contributed to a collaborative goal or helped train peers, as this aligns with the expectations of the role.
