At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and collaboration.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Other info: Great opportunities for personal growth and development in a diverse workplace.
- Why this job: Join a fun team and make a real impact in a vibrant retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 12 - 13 € per hour.
Location
This position is located at 13-17 Calverley Rd, Tunbridge Wells, Kent, TN11XU United Kingdom
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People:
Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers. - Teamwork & Communication:
Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings. - Operations:
Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations. - Merchandising & Display:
Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development within a vibrant work environment in Tunbridge Wells. With benefits like generous employee discounts, a supportive wellbeing programme, and opportunities for continued learning, we foster a culture of collaboration and positivity, ensuring that every team member feels valued and empowered to grow.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Chat with staff and customers to understand the atmosphere and what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories to demonstrate your ability to enhance the VIBE.
✨Tip Number 3
Teamwork is key! Prepare to discuss how you've worked collaboratively in previous roles. Urban Outfitters values a supportive environment, so highlight your ability to communicate effectively and contribute positively to a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and know how to navigate the digital world, which is super important in retail today.
We think you need these skills to ace Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express yourself and show how you can contribute to the store's atmosphere.
Tailor Your Application:Make sure to tailor your application to reflect your understanding of the Urban Outfitters brand. Mention any relevant experience or skills that align with the role, especially those that highlight your communication and teamwork abilities.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your enthusiasm for the role without wading through unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is a big plus in retail!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. Be ready to discuss how you can contribute to this positive atmosphere during your chat.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you effectively engaged with customers or worked in a team. Practise articulating these stories clearly, as they’ll demonstrate your ability to connect with both customers and colleagues.
✨Be a Team Player
Urban Outfitters values teamwork, so come prepared to talk about how you've collaborated with others in previous roles. Highlight any experiences where you assisted in training peers or contributed to a common goal, as this will show you’re a great fit for their collaborative culture.
✨Familiarise Yourself with the Brand
Do some homework on Urban Outfitters and its appeal to the local market. Be ready to discuss current trends and products that resonate with customers. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
