At a Glance
- Tasks: Engage customers and create a positive shopping experience while supporting store operations.
- Company: Urban Outfitters, a trendy retail brand with a vibrant culture.
- Benefits: Up to 40% discount, flexible leave, and health support programmes.
- Other info: Great opportunities for personal growth and a supportive work environment.
- Why this job: Join a fun team and help shape the store vibe while developing your skills.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Location: This position is located at Unit U105 Bluewater Pkwy Dartford, Greenhithe, DA99SS United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing:
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You’ll Need: Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks:
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Part-Time Sales Associate (Seasonal FTC) - Bluewater, Kent employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development within a vibrant work environment at our Bluewater location. We offer a range of benefits including generous employee discounts, a supportive wellbeing programme, and opportunities for continued learning, all while fostering a culture of teamwork and inclusivity. Join us to be part of a dynamic team that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Part-Time Sales Associate (Seasonal FTC) - Bluewater, Kent
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of a few scenarios where you can showcase your friendly and positive attitude. Role-play with a mate or even in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Urban Outfitters loves collaboration, so highlight any experiences where you’ve helped train or support your peers.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you’re serious about joining the Urban Outfitters family. Don’t miss out on this opportunity!
We think you need these skills to ace Urban Outfitters Part-Time Sales Associate (Seasonal FTC) - Bluewater, Kent
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express yourself and show how you can contribute to that atmosphere.
Tailor Your Application:Make sure to customise your application for the role. Highlight any relevant experience in retail or customer service, and connect it back to how you can enhance the VIBE in the store. We want to see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Show Off Your People Skills
Since this role is all about engaging with customers and working as part of a team, be ready to share examples of how you've delivered great customer service or collaborated effectively with colleagues in the past. Highlighting your communication skills will make you stand out.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific instances where you took the initiative or helped train a peer. This shows you're not just a lone wolf but someone who thrives in a team setting, which is key for this role.
✨Familiarise Yourself with the Brand
Do a bit of homework on Urban Outfitters and its appeal to the local market. Being able to discuss current trends and products will show your genuine interest in the brand and help you connect better with the interviewers.