At a Glance
- Tasks: Assist the Store Manager in daily operations and team development.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy perks like up to 40% discount, life leave, and private medical insurance.
- Why this job: Join a vibrant team that values creativity and personal growth in a dynamic retail environment.
- Qualifications: Experience in management within fast-paced fashion retail is essential.
- Other info: This role is for a new store opening in Canterbury!
The predicted salary is between 30000 - 42000 £ per year.
Location
This position is located at 2 WHITEFRIARS STREET, Canterbury, , CT12TD United Kingdom
Role Summary
The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.
What You\’ll Be Doing
People:
- Overseeing a large team
- Recruit, train and develop managers to increase the day to day productive of the business
- Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business
- Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce
- Uphold Company standards and act as a positive role model to others
Leadership & Communication:
- Ensure Department Managers conduct and execute productive daily and department meetings
- Model the way for the store team and inspires a shared vision
- Assist and participant with the roll-out of new training and operational initiatives
- Possess excellent communication skills in both written and verbal form
Managing the Environment:
- Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Achieve Company-average mystery shop results by guiding the team to uphold the Company’s customer service standard
Operations:
- In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals
- Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practicesParticipant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked
- Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
- Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents
Merchandising & Display:
- Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects
- Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions
- Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely
- commercial Awareness:
- Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales
- Exhibit a sound understanding of the store’s profitability and guide team members to utilise Company reports to react to trends and drive business
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Demonstrate entrepreneurial skills to achieve and exceed store targets
What You\’ll Need
- Experience in a management role working in a fast paced, high volume fashion retail environment
- Upholding excellent VIBE and a service-orientated culture
- Ability to positively impact statistical results in sales, payroll and stock loss
- Proven record of developing talented individuals at Department Manager level
- Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)
- An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Assistant Store Manager - Canterbury, UK (NEW STORE) employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Assistant Store Manager - Canterbury, UK (NEW STORE)
✨Tip Number 1
Familiarise yourself with Urban Outfitters' culture and values. Understanding their 'Peers Teaching Peers' philosophy will help you demonstrate how you can contribute to fostering a creative and supportive environment in your interview.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in fast-paced retail environments. Highlight specific instances where you've improved sales or customer service, as this aligns with the role's focus on leadership and operational excellence.
✨Tip Number 3
Stay updated on current fashion trends and local market influences. Being able to discuss these topics during your interview will show your commercial awareness and understanding of what drives sales in the retail sector.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing to discuss challenges you've faced in previous roles and how you creatively resolved them. This will showcase your ability to identify issues and implement effective solutions, which is crucial for the Assistant Store Manager position.
We think you need these skills to ace Urban Outfitters Assistant Store Manager - Canterbury, UK (NEW STORE)
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management, particularly in fast-paced environments. Emphasise your achievements in team leadership, sales growth, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Urban Outfitters and its culture. Mention specific examples of how you have successfully managed teams and improved store performance in previous roles.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to convey ideas clearly. Use concise language and structure your application well to demonstrate your written communication skills.
How to prepare for a job interview at Urban Outfitters
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll be overseeing a large team. Be prepared to discuss your previous management experiences and how you've successfully led teams in the past. Highlight specific examples where you motivated your team or improved performance.
✨Understand Urban Outfitters Culture
Familiarise yourself with Urban Outfitters' brand and culture. Be ready to explain how your personal values align with their 'Peers Teaching Peers' philosophy and how you can contribute to fostering creativity within the store.
✨Demonstrate Commercial Awareness
Show that you understand the retail environment by discussing current fashion trends and how they impact sales. Be prepared to talk about how you would use analytical skills to drive profitability and manage stock levels effectively.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to implement creative solutions in a fast-paced environment, especially regarding customer service or operational challenges.