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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and teamwork.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a vibrant team and make a real impact in a fun retail environment.
- Qualifications: Strong communication skills; retail experience is a plus but not essential.
- Other info: Great opportunities for personal development and a supportive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Location:
This position is located at 14-16 Market Place, Kingston upon Thames, City of London, KT11JP United Kingdom Role Summary:
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing:
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need:
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks:
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
UrbanEU #LI-TS1
Equal Opportunity Statement:
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Sales Associate employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the company vibe! Before your interview, check out Urban Outfitters' social media and website. This will help you understand their culture and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Be ready to showcase your people skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve delivered great service or worked well in a team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the Sales Associate role. Highlight any relevant experience or skills that align with our VIBE philosophy and how you can contribute to a positive store environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your thoughts more effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Before your interview, make sure you do your homework on Urban Outfitters. Understand their VIBE philosophy and how it reflects in their store environment. This will help you connect your answers to their values during the interview.
✨Showcase Your People Skills
As a Sales Associate, engaging with customers is key. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you turned a negative experience into a positive one, as this will demonstrate your ability to enhance the store's atmosphere.
✨Team Player Attitude
Highlight your teamwork skills during the interview. Be ready to discuss how you've collaborated with others in previous roles. Urban Outfitters values a collaborative environment, so showing that you can work well with peers will set you apart.
✨Be Ready for Practical Questions
Expect questions about retail operations, like handling tills or managing stock. Brush up on your knowledge of these areas and be prepared to discuss how you would handle specific scenarios. This shows you're not just a people person but also competent in the operational side of retail.
