At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and inclusivity.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Other info: Great opportunities for personal growth and development in a supportive atmosphere.
- Why this job: Join a fun team and make a real impact in a vibrant retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 10 - 12 € per hour.
Location: This position is located at 13-17 Calverley Rd, Tunbridge Wells, Kent, TN11XU United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK in Royal Tunbridge Wells employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development in a vibrant retail environment. Located in the heart of Tunbridge Wells, we offer a supportive work culture with unique benefits such as 'Life Leave' for personal events, comprehensive wellbeing programmes, and generous employee discounts. Our commitment to continuous learning ensures that every team member has the opportunity to grow and thrive within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK in Royal Tunbridge Wells
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Chat with staff and customers to understand the atmosphere and what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Sales Associate, engaging with customers is key. Role-play common scenarios with friends or family to boost your confidence. Remember, it's all about creating a positive experience for shoppers!
✨Tip Number 3
Show off your teamwork spirit! Urban Outfitters values collaboration, so be ready to share examples of how you've worked well in a team before. Highlighting your ability to support and train peers can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates. Don’t miss out on this opportunity!
We think you need these skills to ace Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express yourself and show us why you’d be a great fit for the team.
Tailor Your Application:Make sure to tailor your application to reflect the role and the company. Highlight any relevant experience or skills that align with our VIBE philosophy and how you can contribute to the store environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read. This will help us see your strengths quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Before your interview, take some time to familiarise yourself with Urban Outfitters and its unique vibe. Understand their products, target audience, and what makes them stand out in the retail market. This knowledge will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Sales Associate, engaging with customers is key. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you turned a negative experience into a positive one or how you’ve contributed to a team environment. This will demonstrate your ability to enhance the store's vibe.
✨Be Ready to Collaborate
Urban Outfitters values teamwork, so be prepared to discuss how you work well with others. Share experiences where you’ve successfully collaborated with colleagues or helped train peers. Highlighting your communication skills and ability to contribute to a positive team dynamic will set you apart.
✨Understand Operations and Merchandising
Familiarise yourself with basic retail operations, such as till processes and stock management. You don’t need to be an expert, but showing that you understand these aspects will reflect your readiness for the role. Additionally, think about how you can contribute to merchandising and maintaining store standards, as this is crucial for the position.
