At a Glance
- Tasks: Engage customers and enhance the store vibe through positive interactions and teamwork.
- Company: Urban Outfitters, a vibrant brand focused on creativity and employee development.
- Benefits: Enjoy up to 40% discount, life leave, and private medical insurance.
- Other info: Join a diverse workplace with opportunities for continued learning and development.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 20000 - 25000 £ per year.
Location: This position is located at 13-17 Calverley Rd, Tunbridge Wells, TN11XU United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing:
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need: Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks:
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Retail Sales & Style Specialist – Elevate the Store Vibe in Royal Tunbridge Wells employer: Urban Outfitters
Urban Outfitters is an exceptional employer located in the vibrant town of Tunbridge Wells, offering a dynamic work environment that prioritises creativity and employee development. With a strong commitment to the 'Peers Training Peers' philosophy, employees benefit from structured support and continued learning opportunities, alongside perks such as generous discounts, wellbeing initiatives, and a unique 'Life Leave' policy for important life events. Join us to be part of a positive team culture that values collaboration and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales & Style Specialist – Elevate the Store Vibe in Royal Tunbridge Wells
✨Tip Number 1
Get to know the vibe of the store before your interview. Pop in, chat with staff, and soak up the atmosphere. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! Role-play common retail scenarios with a friend. Being able to engage customers and create a positive experience is key, so the more comfortable you are, the better you'll shine during your interview.
✨Tip Number 3
Show off your teamwork spirit! Think of examples where you've worked collaboratively in the past. Urban Outfitters values a strong team dynamic, so highlighting your ability to work well with others will definitely give you an edge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Retail Sales & Style Specialist – Elevate the Store Vibe in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and how you can contribute to our store vibe.
Tailor Your Application:Make sure to customise your application to reflect the role of Retail Sales & Style Specialist. Highlight any relevant experience or skills that align with our VIBE philosophy and how you can enhance the customer experience.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their store environment and customer interactions. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you effectively engaged with customers or worked as part of a team. Be ready to share these stories to highlight your ability to connect with others.
✨Be a Team Player
Prepare to discuss how you've collaborated with others in previous roles. Urban Outfitters values teamwork, so think about times when you took the initiative to support your colleagues or contributed to a common goal.
✨Familiarise Yourself with the Brand
Research Urban Outfitters and its product offerings. Being aware of current trends and how they appeal to the local market will show your genuine interest in the brand and help you stand out as a candidate who truly gets what they're about.
