URBN Customs Admin Assistant (7 Month FTC) in London

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

The main objective of this role is to support import, export and customs warehouse teams, relieving them from data entry and admin tasks. The role will provide opportunity to get familiar with the Customs Compliance roles and will provide overview of specialist Customs knowledge. This role is based in our London office.

What You'll Be Doing

• Maintaining import and export shipment logs
• Reporting to relevant buying teams on accuracy of Purchase Orders due to arrive in UK
• Extracting reporting and distributing it to relevant team members in timely manner
• Enriching product data in PLM software with information provided by senior team members
• Extracting copies of import and export declaration from various courier’s portals and logging them on relevant trackers
• Updating entry details once shipment has been processed by customs warehouse team
• Archiving import declarations following delivery of goods
• Validating shipping documents for accuracy of information in line with purchase order data
• Providing import clearance instructions to Customs Brokers
• Maintaining tracker of e-commerce export shipments
• Any other admin tasks

What You'll Need

• Ability to build effective relationships with internal and external stakeholders.
• Strong communicator with a flexible and adaptable approach to new challenges.
• Has the ability to work in a fast paced, ever-changing landscape.
• Organised with an eye for detail, who can prioritise and manage their own time and workload.
• Inquisitive with a desire to overcome challenges and improve processes.
• Proficient IT skills across MS Office.

The Perks

• Work-life balance: Flexible start and finish times, Bring your dog to work.
• Wellbeing: Employees Assistance program to support with mental, physical and financial health, Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships, Private Medical Insurance.
• Employee Discount: Up to 40% off at all URBN Brands.
• Community: One paid day to either volunteer or fundraise for a charity of your choice.
• Travel: Cycle to work scheme, season ticket loan.
• Continued Development: We offer structured support within the business alongside continued learning and development.

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.