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For Companies At a Glance
- Tasks: Oversee visual merchandising strategy and enhance the digital customer experience.
- Company: Urban Outfitters, a creative hub for unique fashion and homeware.
- Benefits: Flexible hours, gym access, discounts, and wellness support.
- Why this job: Join a vibrant team shaping the future of digital retail.
- Qualifications: Experience in digital visual merchandising and strong analytical skills.
- Other info: Dynamic environment with opportunities for growth and creativity.
The predicted salary is between 28800 - 42000 £ per year.
About Us
Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them.
We are always excited to bring new talent into the room, especially if you share our values:
- Progressive — we move with the mood
- Creative — we champion limitless minds
- Inclusive — we open our platforms to all communities
- Responsible — we work to reduce our impact on the environment
- Compassionate — we care for each other beyond the 9 to 5
Sound like you, why not join us?
Role Summary
We are looking for a dynamic Digital Visual Merchandiser to join our team here at Urban Outfitters! You will play a key role in overseeing our visual merchandising strategy, utilising website operations and optimising category performance you will work cross-functionally to enhance the digital customer experience. This role combines data-driven UX optimization with creative brand storytelling and includes line management responsibilities.
What You'll Be Doing
- Manage promotional set up and QA, ensuring promos are represented consistently across all sites and markets with a clear message.
- Lead the personalisation strategy, executing a seamless end-end journey for key segments and reporting on engagement weekly.
- Analyse KPIs to review the performance of category and trend pages, defining key actions to improve the site.
- Improve category structure and action changes to optimise the UX by reviewing the navigation.
- Work closely with technology to report bugs and suggest enhancements to optimise the customer journey.
- Work collaboratively with Buying, Photo Studio/Styling, Copy, SEO/Digital Marketing, Planning, Marketing, Analytics, UX/Research, Planning, and Creative teams to ensure delivery of brand-appropriate web categories and merchandising.
- Manage requests from Buying and Planning teams, and work closely with Copy, Trade, and Content teams to deliver on expectations.
- Oversee visual merchandising strategy, managing the VM assistant.
- Supporting the Senior Digital Merchandising Manager on wider digital and operations projects.
What You'll Need
- Proven experience as a Visual Merchandiser across Web / Digital
- Excellent attention to detail
- Strong Excel skills
- Salesforce experience preferable or similar
- Experience in Analytics software such as Adobe Analytics or Google Analytics
- Excellent organisational skills with a strong ability to prioritise and manage multiple and competing priorities
- Strong team player with the ability to make and maintain connections across the business
- Line management experience
The Perks
- Flexible start and finish times
- Bring your dog to work
- Employees Assistance program to support with mental, physical and financial health
- Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
- Private Medical Insurance
- Up to 40% off at all URBN Brands
- One paid day to either volunteer or fundraise for a charity of your choice
- Cycle to work scheme, season ticket loan
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Digital Visual Merchandiser in London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Digital Visual Merchandiser in London
✨Tip Number 1
Get to know Urban Outfitters inside out! Dive into their website, social media, and any recent campaigns. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to digital visual merchandising. Think about how you can showcase your creativity and analytical skills, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Urban Outfitters team.
We think you need these skills to ace Urban Outfitters Digital Visual Merchandiser in London
Some tips for your application 🫡
Show Your Creative Side: When you're crafting your application, let your creativity shine through! Use engaging language and showcase your unique style. Remember, we’re all about creativity at Urban Outfitters, so don’t hold back!
Tailor Your CV: Make sure to tailor your CV to highlight your experience as a Visual Merchandiser. Focus on relevant skills like your attention to detail and any analytics software you’ve used. We want to see how you can bring value to our team!
Be Authentic: We love authenticity! In your cover letter, share your passion for digital merchandising and how it aligns with our values. Let us know why you want to be part of the Urban Outfitters community and how you can contribute.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Urban Outfitters
✨Know Your Visual Merchandising Inside Out
Make sure you brush up on your visual merchandising principles, especially in a digital context. Be ready to discuss how you've used data to enhance customer experiences and how you can apply that knowledge at Urban Outfitters.
✨Show Off Your Creative Side
Urban Outfitters values creativity, so come prepared with examples of your past work that showcase your unique style and innovative ideas. Think about how you can blend data-driven decisions with creative storytelling in your approach.
✨Familiarise Yourself with the Brand
Dive deep into Urban Outfitters' brand ethos and product offerings. Understanding their community and what makes them tick will help you align your answers with their values during the interview.
✨Prepare for Collaboration Questions
Since this role involves working cross-functionally, be ready to discuss your experience collaborating with different teams. Have specific examples in mind that highlight your ability to communicate effectively and manage multiple priorities.