At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and inclusivity.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Other info: Great opportunities for personal growth and development in a supportive atmosphere.
- Why this job: Join a vibrant team and make a real impact in a fun retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 10 - 12 £ per hour.
Location
This position is located at 64 Boar Lane Trinity Shopping Centre, Leeds, LS16HW United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People:
Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers. - Teamwork & Communication:
Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings. - Operations:
Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations. - Merchandising & Display:
Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Seasonal FTC) - Leeds, UK employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development within a vibrant work environment. Located in the heart of Leeds, our store offers a supportive culture where teamwork and communication thrive, alongside unique benefits such as 'Life Leave' for personal events, generous employee discounts, and opportunities for continued learning. Join us to be part of a dynamic team that values your contributions and fosters a positive atmosphere for both employees and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Leeds, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how the team interacts with customers and each other. This will help you understand their culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of a few examples where you've gone above and beyond for a customer or worked well in a team. We want to hear those stories!
✨Tip Number 3
Be ready to show your enthusiasm for the brand! Urban Outfitters is all about creativity and trends, so brush up on their latest collections and be prepared to share what you love about them. Your passion can really set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Let’s get you that seasonal gig!
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Leeds, UK
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express yourself and show how you can contribute to that atmosphere.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience in retail or customer service, and connect it back to how you can enhance the VIBE in the store. We want to see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Showcase Your People Skills
Since this role is all about engaging with customers and working as part of a team, be ready to share examples of how you've delivered great customer service or collaborated effectively with colleagues in the past. Highlighting your communication skills will make you stand out.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific instances where you worked with others to achieve a common goal. This will show that you can fit into their collaborative culture and support your peers.
✨Demonstrate Product Awareness
Brush up on current trends and products that Urban Outfitters offers. Being able to discuss what’s popular and how it appeals to the local market will show your genuine interest in the brand and its customers.
