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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and teamwork.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Other info: Great opportunities for personal growth and development in a diverse workplace.
- Why this job: Join a vibrant team and make a real impact in a fun retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 11 - 16 £ per hour.
Location: This position is located at 64 Boar Lane Trinity Shopping Centre, Leeds, LS16HW United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
What You’ll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
#UrbanEU Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Sales Associate Trinity Leeds employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Trinity Leeds
✨Tip Number 1
Get to know the store vibe! Before your interview, pop into Urban Outfitters and soak up the atmosphere. Chat with staff and customers to understand what makes the place tick. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of a few scenarios where you can demonstrate your friendly service. Role-play with a mate or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Urban Outfitters loves collaboration, so highlight any experiences where you’ve helped others or contributed to a group goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on the role. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Sales Associate Trinity Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the Urban Outfitters vibe.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with the job description. Highlight any relevant retail experience or customer service skills that match what we’re looking for.
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the team at Trinity Leeds.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Before your interview, take some time to familiarise yourself with Urban Outfitters and its unique vibe. Understand their products, values, and what makes them stand out in the retail market. This will help you connect your answers to the company's ethos during the interview.
✨Showcase Your People Skills
Since this role is all about delivering a positive customer experience, be ready to share examples of how you've engaged with customers in the past. Think of specific situations where you turned a challenging interaction into a positive one, highlighting your communication skills and ability to work as part of a team.
✨Demonstrate Team Spirit
Urban Outfitters values teamwork, so come prepared to discuss how you've collaborated with others in previous roles. Share stories that illustrate your ability to support your peers and contribute to a positive working environment, as well as any experience you have in training or mentoring others.
✨Be Ready for Practical Questions
Expect questions that assess your knowledge of retail operations, such as handling tills or managing stock. Brush up on these areas and think about how you can demonstrate your proficiency. Showing that you understand the operational side of the role will set you apart from other candidates.