At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Join Urban Outfitters, a brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Other info: We celebrate diversity and offer equal opportunities for all.
- Why this job: Be part of a fun, dynamic environment where you can grow and learn.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 20000 - 25000 £ per year.
Location
This position is located at 14-16 Market Place, Kingston upon Thames, City of London, KT11JP United Kingdom
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People:
Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers. - Teamwork & Communication:
Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings. - Operations:
Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations. - Merchandising & Display:
Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Kingston, London in Kingston upon Thames employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development in a vibrant retail environment. Located in the heart of Kingston, London, we offer a supportive work culture with unique benefits such as 'Life Leave' for personal events, comprehensive wellbeing programmes, and generous employee discounts. Join us to be part of a team that values collaboration, growth, and a positive atmosphere, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate - Kingston, London in Kingston upon Thames
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of a few examples where you've gone above and beyond for a customer or worked well in a team. We want to hear those stories!
✨Tip Number 3
Be ready to show your enthusiasm for the brand! Brush up on current trends and products at Urban Outfitters. When you can speak passionately about what they offer, it shows you're genuinely interested and a good fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Urban Outfitters Sales Associate - Kingston, London in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you connect with the brand.
Tailor Your Application:Make sure to tailor your application to reflect the role and the company culture. Highlight any relevant experience in retail and how you embody the 'Peers Training Peers' philosophy. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Urban Outfitters team!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Show Off Your People Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've delivered excellent service. Be ready to share stories that highlight your communication skills and ability to work well in a team.
✨Be Ready to Discuss Trends
Urban Outfitters thrives on current trends, so brush up on what's hot in fashion and lifestyle. Bring up your favourite products or styles during the interview to show your passion for the brand and its appeal to the local market.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. Ask about team dynamics, training opportunities, or how they uphold their merchandising standards. This not only shows you're engaged but also helps you assess if it's the right fit for you.
