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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters, a vibrant brand fostering creativity and teamwork.
- Benefits: Up to 40% discount, life leave, and private medical insurance.
- Other info: Great opportunities for personal development in a dynamic environment.
- Why this job: Join a fun team and enhance your retail skills while making an impact.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Location
This position is located at 10 Southgate Place, Bath, BA11AP United Kingdom
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters âPeers Training Peersâ philosophy.
What You'll Be Doing
- People:
Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Companyâs mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers. - Teamwork & Communication:
Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings. - Operations:
Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations. - Merchandising & Display:
Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
Previous experience in a retail environment â not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks
- Work Life Balance: âLife Leaveâ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Seasonal FTC) - Bath, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Bath, UK
â¨Tip Number 1
Get to know the Urban Outfitters vibe! Spend some time in the store, chat with staff, and soak up the atmosphere. This will help you understand what they value and how you can fit into their team.
â¨Tip Number 2
When you go for your interview, be ready to show off your communication skills. Practice engaging in friendly conversations, as this is key to delivering that positive customer experience theyâre after.
â¨Tip Number 3
Teamwork is crucial! Think of examples from your past experiences where youâve worked well with others. Be prepared to share these stories to demonstrate your collaborative spirit.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre serious about joining the Urban Outfitters family.
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Bath, UK
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so donât be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in retail or customer service, and connect it back to how you can enhance the VIBE in our store. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to navigate!
How to prepare for a job interview at Urban Outfitters
â¨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. Be ready to discuss how you can contribute to this positive atmosphere during your chat.
â¨Show Off Your People Skills
Since this role is all about engaging with customers and working as part of a team, think of examples from your past experiences where you've delivered great service or collaborated effectively. Be prepared to share these stories to highlight your communication skills.
â¨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration. Think of times when youâve worked with others to achieve a common goal. Urban Outfitters values a collaborative spirit, so showing that you can work well with peers will score you points.
â¨Familiarise Yourself with the Brand
Do some homework on Urban Outfitters and its appeal to the local market in Bath. Being able to discuss current trends and how they relate to the brand will show your genuine interest and help you stand out as a candidate.