At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters, a vibrant brand fostering creativity and teamwork.
- Benefits: Generous employee discounts, wellness support, and work-life balance perks.
- Other info: Opportunities for personal growth and development in a diverse workplace.
- Why this job: Join a fun team and make a positive impact in a trendy retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 10 - 12 € per hour.
Location
This position is located at 10 Southgate Place, Bath, BA11AP United Kingdom
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People:
Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers. - Teamwork & Communication:
Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings. - Operations:
Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations. - Merchandising & Display:
Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate 20 hours - Bath, UK employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development in a vibrant work environment. Located in the heart of Bath, we offer unique benefits such as 'Life Leave' for personal events, comprehensive wellbeing support, and generous employee discounts, all while fostering a culture of teamwork and collaboration. Join us to be part of a dynamic team that values your contributions and encourages your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate 20 hours - Bath, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of a few conversation starters or questions you can ask during your interview. Show us you can create a positive experience right from the get-go!
✨Tip Number 3
Teamwork makes the dream work! Be ready to share examples of how you've worked well in a team before. We want to see that you can collaborate and contribute to a positive environment, just like the one at Urban Outfitters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re tech-savvy and keen to join the Urban Outfitters family. Don’t miss out on this opportunity!
We think you need these skills to ace Urban Outfitters Sales Associate 20 hours - Bath, UK
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express yourself and show how you can contribute to the store's atmosphere.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, think about how your skills can enhance the VIBE and support the team. We want to see how you can fit into our unique culture!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Show Your People Skills
Since this role is all about engaging with customers and working as part of a team, be ready to share examples of how you've delivered great customer service or collaborated effectively with colleagues in the past. Highlighting your communication skills will make you stand out.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific instances where you took the initiative or helped train a peer. This shows you’re not just a lone wolf but someone who thrives in a team setting, which is key for this role.
✨Familiarise Yourself with the Brand
Do some homework on Urban Outfitters and its appeal to the local market. Being able to discuss current trends and products will show your genuine interest in the brand and how you can connect with customers effectively.
