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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while working in a vibrant team.
- Company: Join Anthropologie, a brand known for its unique shopping experience and stylish offerings.
- Benefits: Enjoy perks like employee discounts, wellness support, and flexible leave for life's big moments.
- Why this job: Be part of a creative environment that values teamwork, personal growth, and customer connection.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Located in the heart of Soho, this role offers a chance to thrive in a dynamic setting.
The predicted salary is between 12000 - 16000 £ per year.
This position is located at 158 Regent St Soho, London, W1B5SW United Kingdom.
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You'll Be Doing
- Customer Experience: Initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: Provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and place orders for items not available in store.
- Teamwork & Communication: Builds productive relationships with peers; asks for support when needed and makes an effort to help others. Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer. Contributes to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal. Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
- Visual & Business Operations: Understands their contribution to service, selling on every shift in order to positively impact the store’s business KPIs. Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels on the floor. Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates. Executes stock-to-sales processes and presentation standards. Is knowledgeable of trends and supports brand messaging. Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support mental, physical, and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Anthropologie Temporary Sales Associate - Regent Street employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Temporary Sales Associate - Regent Street
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Understanding their aesthetic and customer base will help you connect with customers in a genuine way during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. This will help you feel more comfortable initiating genuine conversations with customers, making them feel valued and heard.
✨Tip Number 3
Get to know the latest trends in retail and how they apply to the Anthropologie brand. Being knowledgeable about current styles will allow you to provide insightful product suggestions to customers.
✨Tip Number 4
Show your enthusiasm for teamwork by participating in group activities or volunteering. This will demonstrate your ability to build productive relationships with peers, which is essential for contributing to a positive team environment.
We think you need these skills to ace Anthropologie Temporary Sales Associate - Regent Street
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Anthropologie and its unique brand identity. Familiarise yourself with their products, values, and customer experience approach to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise any previous retail experience or customer service skills you possess. Mention specific examples of how you've engaged with customers or contributed to a positive team environment.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Share why you are specifically interested in working at Anthropologie and how you align with their mission to create an unimagined experience.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Anthropologie's mission and values. Understand what makes their customer experience unique and be ready to discuss how you can contribute to creating that 'unimagined experience' during your interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully engaged with customers in the past. Think about times when you initiated conversations or provided personalised service that made customers feel valued.
✨Demonstrate Team Spirit
Be ready to talk about your experiences working in a team. Highlight instances where you supported your colleagues or contributed to a positive work environment, as teamwork is essential at Anthropologie.
✨Understand Retail Operations
Brush up on your knowledge of retail operations, including stock management and visual merchandising. Be prepared to discuss how you can help maintain the store's standards and contribute to its business goals.
