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For Companies At a Glance
- Tasks: Lead a creative team, inspire customers, and ensure an amazing store experience.
- Company: Join Anthropologie, a brand known for its unique aesthetic and vibrant culture.
- Benefits: Enjoy flexible work-life balance, employee discounts, and health support.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Previous leadership experience in retail and a passion for the Anthropologie brand.
- Other info: Opportunity for continued development and a supportive work environment.
Location
This position is located at 6-7 High St, Oxford, , 0X14AD United Kingdom
Role Summary
To achieve the Anthropologie mission of creating an ‘unimagined store experience’ by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team.
What You\’ll Be Doing
People:
- Participate in the training and development of all new and existing associates to meet the Company’s service expectation
- Build and maintain strong relationships with peers; working collaboratively toward common goals
- Participate in staff recruitment and hiring
- Uphold Company standards and act as a mentor, teacher and positive role model to others
Leadership and Communication:
- Lead by example and inspire a shared vision by communicating store and Company goals
- Possess strong communication skills in both written and verbal form
- Utilise sales reports to track, analyse and communicate key performance results
- Work alongside the Department Manager to maximise sales and achieve store and Company goals
- Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service
- Participate in regular touch-bases with the Management Team to foster a shared store vision
Managing the Environment:
- Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
- Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
- Be a brand ambassador: provide a high level of service and aesthetic representation
- Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers
Operations:
- Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives
- Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
- Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take
- Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
- Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents
Merchandising and Commercial Awareness:
- Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
- Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses
What You\’ll Need
- Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment
- Ability to work with initiative and consistency under tight time constraints
- Ability to positively impact results in sales
- Proven record of training individuals or a team of talented people
- An appreciation and understanding of the Anthropologie culture and its appeal in the market
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Team Leader 20hr - Oxford, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Team Leader 20hr - Oxford, UK
✨Tip Number 1
Familiarise yourself with Anthropologie's brand culture and values. Understanding their unique aesthetic and customer experience will help you connect with the team during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully trained and motivated a team in previous roles. Be ready to discuss specific instances where your guidance led to improved performance or customer satisfaction.
✨Tip Number 3
Network with current or former employees of Anthropologie if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your understanding of retail operations and how you can contribute to achieving sales goals. Highlight any experience you have with stock management, loss prevention, or merchandising to show you're well-rounded for the role.
We think you need these skills to ace Anthropologie Team Leader 20hr - Oxford, UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Anthropologie Team Leader position. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Leadership Skills: Emphasise your experience in leadership or supervisory roles within a retail environment. Provide specific examples of how you've trained and motivated teams, as well as any successful initiatives you've led.
Demonstrate Communication Abilities: Since strong communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully communicated goals or strategies in previous positions.
Highlight Customer Focus: Illustrate your commitment to customer service by sharing experiences where you positively impacted customer satisfaction or sales. Mention any specific strategies you've implemented to enhance the customer experience in past roles.
How to prepare for a job interview at Urban Outfitters
✨Show Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've motivated and trained teams in the past, and be ready to discuss your approach to building strong relationships with peers.
✨Understand the Anthropologie Culture
Familiarise yourself with Anthropologie's unique culture and values. Be prepared to discuss how you can embody and promote this culture within the store, ensuring that both customers and staff feel inspired and engaged.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider how you would convey store goals and motivate your team during the interview.
✨Demonstrate Commercial Awareness
Show that you understand retail dynamics by discussing current shopping trends and how they impact sales. Be ready to explain how you would use this knowledge to drive department focuses and enhance the customer experience.
