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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while creating a welcoming atmosphere.
- Company: Join Anthropologie, a brand known for its unique shopping experience and commitment to creativity.
- Benefits: Enjoy flexible work-life balance, employee discounts, and wellness support including private medical insurance.
- Why this job: Be part of a vibrant team that values creativity, customer connection, and personal growth.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are essential.
- Other info: Participate in team initiatives and contribute to a positive store environment.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 70-72 George St, Richmond Upon Thames, , TW91HE United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-AA1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Sales Associate - Richmond, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Richmond, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their products, and understand what makes them stand out in the market. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion and customer service. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with customers and team members.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlighting your experience in collaborative environments can demonstrate your capability to build productive relationships with peers, which is essential for this role.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to the Anthropologie brand. Being knowledgeable about what's in vogue will not only impress your interviewers but also enable you to provide valuable insights and suggestions to customers.
We think you need these skills to ace Anthropologie Sales Associate - Richmond, UK
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Anthropologie's brand values and aesthetic. This will help you tailor your application to reflect an understanding of their mission and how you can contribute to creating an unimagined experience for customers.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any customer service roles or experiences where you've engaged with people. Showcase your communication skills and ability to connect with customers in a personalised way.
Showcase Teamwork Skills: Anthropologie values teamwork and collaboration. In your application, provide examples of how you've worked effectively in a team, supported peers, or contributed to a positive work environment.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the Anthropologie brand. Mention specific aspects of the job description that resonate with you and how you can enhance the customer experience.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand Inside Out
Before your interview, make sure you research Anthropologie thoroughly. Understand their mission, values, and the type of customer experience they aim to create. This will help you demonstrate your genuine interest in the brand and how you can contribute to its success.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare examples of how you've engaged with customers in previous roles or how you've worked as part of a team. Be ready to discuss how you can initiate genuine conversations and make customers feel valued.
✨Demonstrate Team Spirit
Anthropologie values teamwork, so be prepared to share experiences where you've collaborated with others. Highlight instances where you've supported your colleagues or contributed to a positive team environment, as this aligns with their expectations.
✨Understand Visual Merchandising
Familiarise yourself with visual merchandising principles, as maintaining the store's aesthetic is crucial. Be ready to discuss how you would contribute to the store's visual standards and how you can keep up with current trends to enhance the customer experience.
