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- Tasks: Engage customers, support sales, and maintain store standards while working in a vibrant team.
- Company: Join Anthropologie, a brand known for its unique shopping experience and stylish offerings.
- Benefits: Enjoy perks like employee discounts, wellness support, and a day off for life's big moments.
- Why this job: Be part of a creative environment that values teamwork, personal growth, and customer connection.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: This role is located in the heart of Chelsea, perfect for those who love a bustling atmosphere.
The predicted salary is between 24000 - 33600 £ per year.
Location: This position is located at 131-141 King's Rd Chelsea, London, SW34PW, United Kingdom.
Role Summary: Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You'll Be Doing:
- Customer Experience: Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and place orders for items not available in store.
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others.
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Employee Recognition: contributes to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s.
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels on the floor.
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards.
- Is knowledgeable of trends and supports brand messaging.
- Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need:
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks:
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical, and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Anthropologie Sales Associate - King\'s Road employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - King\'s Road
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Understanding their aesthetic and customer base will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to initiate genuine conversations and make customers feel valued is key to excelling in this role.
✨Tip Number 3
Get comfortable with using technology in a retail setting. Familiarise yourself with common retail systems and tools that enhance customer experience, as this will be crucial for providing omni-channel service.
✨Tip Number 4
Show your enthusiasm for teamwork by participating in group activities or volunteering. Highlighting your ability to build productive relationships and support your peers will set you apart as a strong candidate.
We think you need these skills to ace Anthropologie Sales Associate - King\'s Road
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Anthropologie Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Customer Experience Skills: Emphasise any previous experience you have in customer service or retail. Provide specific examples of how you've engaged with customers, created a welcoming environment, and contributed to sales.
Highlight Teamwork and Communication: Demonstrate your ability to work well in a team by sharing examples of how you've collaborated with colleagues in past roles. Mention any instances where you've shared knowledge or supported team initiatives.
Express Your Passion for the Brand: Convey your understanding of the Anthropologie brand and its appeal. Share why you are excited about the opportunity to work there and how you can contribute to creating an unimagined experience for customers.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Anthropologie's brand values, products, and target market. This will help you demonstrate your genuine interest in the company and how you can contribute to its mission.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare examples of how you've successfully engaged with customers in the past, highlighting your ability to create a welcoming atmosphere and personalise interactions.
✨Emphasise Teamwork
Anthropologie values teamwork, so be ready to discuss your experiences working collaboratively with others. Share specific instances where you supported your colleagues or contributed to a positive team environment.
✨Demonstrate Your Business Acumen
Understand how your role impacts the store's business KPIs. Be prepared to discuss how you can contribute to sales and operational goals, and show that you are aware of the importance of maintaining stock levels and visual standards.
