URBN - Payroll Team Lead - UK

As a Payroll Team Leader, you will be part of a team responsible for processing the payroll of around 4000 employees which sits within our Shared Services Finance function located in our European Head Office in London. This role requires an experienced payroll individual who is highly organised and can work well under pressure. Excellent attention to detail and data entry skills are essential. The team is friendly, supportive, and will provide excellent training.

Responsibilities

• Ownership of the monthly payroll process, including accurate and on-time processing of the United Kingdom payroll.
• Maintenance of timekeeping system (mytime) – starters, leavers and changes.
• Manage members of the payroll team and provide effective communication in stakeholder management and development.
• Support on all EU payroll projects to deliver corporate objectives.
• P60, P11d collation and submission.
• Proactively audit payroll information to ensure proper authorisation.
• Oversee payroll reporting and balance reconciliations at each payroll end.
• Import Pension Scheme contributions and manage Royal London data/payments monthly; assist with pension queries (automatic enrolment and opt-out).
• Prepare payroll journals and bonus accruals.
• Execute precise calculations for adjustments, including pro-rata figures.
• Ensure all payroll-related issues are resolved efficiently and timely.
• Assist the wider payroll team with ad-hoc tasks.
• Keep up to date with new legislation; ensure policies and procedures are documented.
• Ensure operational service reviews take place monthly to manage delivery against service level agreements.
• Comply with internal and external audit requirements.

Qualifications

• Proven experience of processing UK and European payrolls, ideally in a retail business at Team Leader level, or equivalent.
• Experience in managing a team.
• Ability to work with multiple stakeholders and support the wider team, alongside your role.
• Excellent attention to detail.
• Able to work and engage with others in a fast-paced payroll office to meet deadlines.
• Able to work in a dynamic environment with different processes per brand / country.
• Understanding and knowledge of MS Office suite: Excel, Word, PowerPoint and Google Workspace.
• Excellent communication skills, with a can-do attitude and enthusiasm to develop and grow in your role.
• Curious with the confidence to challenge current processes to drive positive change.

About URBN

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we love what we do and are driven by the same core values as our customers.

Benefits

• Work-life balance: Flexible start and finish times; Bring your dog to work.
• Wellbeing: Employees Assistance program to support with mental, physical and financial health; Fully equipped free gym and on-site wellness room in Brick Lane; 50% discount of external gym memberships; Private Medical Insurance.
• Employee Discount: Up to 40% off at all URBN Brands!
• Community: One paid day to either volunteer or fundraise for a charity of your choice.
• Travel: Cycle to work scheme; Season ticket loan.
• Continued Development: We offer structured support within the business alongside continued learning and development.