URBN Head of Recruitment - 12mnth FTC

About Us

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

This role sits in URBN, our shared service function, within the HR & Talent Department. URBN supports and works across all brands and business areas. Personality and approach will be as important as your experience. You need to be resilient yet flexible, commercial yet empathetic, professional, driven and focused with your sights firmly set on achieving results.

We are seeking an experienced Head of Recruitment to lead our talent acquisition efforts. This role will be responsible for developing and executing recruitment strategies to meet the company’s hiring needs and support its growth objectives. The ideal candidate will have extensive experience in recruitment and a proven track record of attracting top talent.

What You’ll Be Doing

• Drive and roll out recruitment strategies to attract top talent across all levels of the organization.
• Own the high- exec level recruitment directly, overseeing the entire recruitment process, from job posting and candidate screening to interviewing and onboarding.
• Lead, mentor and manage the recruitment team, providing guidance, support, and development opportunities.
• Collaborate with department heads to understand their hiring needs and create tailored recruitment plans.
• Utilize various sourcing methods, including social media, job boards, and industry networks, to identify and engage potential candidates.
• Oversee the management of the applicant tracking system (ATS) and other recruitment tools to ensure efficient operations
• Drive initiatives to attract a diverse talent pool, ensuring the company remains an employer of choice within the fashion retail industry.
• Stay up to date on latest recruitment trends and industry best practice
• Provide regular reporting to senior management on recruitment metrics, progress, and key challenges.
• Drive a positive candidate experience, ensuring alignment with the brand’s core values at every touchpoint of the recruitment process

What You’ll Need

• Proven ability to manage end-to-end recruitment processes and delivering an outstanding candidate experience
• An understanding of the different functions and approaches required when sourcing across retail, head office & distribution
• Experience of implementing a recruitment strategy along with managing and coaching teams
• Ability to manage functional leaders, impacting and influencing at all levels in order to gain trust
• Strong organisational and planning skills; able to multitask and work under pressure
• Ability to prioritise a varied and busy workload for yourself and your team
• Strong analytical skills, with the ability to acquire, gather and synthesize information

The Perks

• Work-life balance:
  • Flexible start and finish times
  • Bring your dog to work
• Wellbeing:
  • Employees Assistance program to support with mental, physical and financial health
  • Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
  • Private Medical Insurance
• Employee Discount:
  • Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)
• Community:
  • One paid day to either volunteer or fundraise for a charity of your choice
• Travel:
  • Cycle to work scheme, season ticket loan
• Continued Development:
  • We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.