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For Companies At a Glance
- Tasks: Lead a dynamic team, inspire creativity, and ensure top-notch customer service.
- Company: Join Urban Outfitters, a trendy brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, private medical insurance, and a supportive employee assistance programme.
- Why this job: Be part of a new store launch, fostering growth and creativity in a fun environment.
- Qualifications: No specific qualifications required; just bring your passion for fashion and leadership skills.
- Other info: Take advantage of 'Life Leave' for those special moments in life!
The predicted salary is between 24000 - 36000 £ per year.
Location: This position is located at Trafford Centre, Manchester, M178AA United Kingdom
Overview
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
Responsibilities
- People: Ability to recruit, motivate, develop and lead a team
- People: Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions)
- People: Recognise and develop talented individuals for advancement and growth within the organisation
- People: Uphold Company standards and act as a positive role model to others
- Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork
- Leadership & Communication: Conduct productive daily meetings to ensure that goals are met
- Leadership & Communication: Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
- Leadership & Communication: Possess excellent communication skills in both written and verbal form
- Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
- Managing the Environment: Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Managing the Environment: Achieve Company-average mystery shop results by uphold the Company\’s customer service standard
- Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Operations: Achieve the store stock loss goals by overseeing adherence to loss prevention practices
- Operations: Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents
- Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards
- Merchandising & Display: Understand and interpret current fashion trends in local markets in order to generate creative solutions
- Merchandising & Display: Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately
- Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales
- Commercial Awareness: Utilise Company reports to react to trends and drive business
- Commercial Awareness: Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
- Commercial Awareness: Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Commercial Awareness: Demonstrate entrepreneurial skills to achieve and exceed store targets
- Commercial Awareness: \”Life Leave\” – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Wellbeing: Employee Assistance program to support with mental, physical and financial health
- Wellbeing: Discount off external gym memberships
- Wellbeing: Private Medical Insurance for eligible employees
- Employee Discounts: Up to 40% employee discount at all URBN Brands
- Travel: Season ticket loan for eligible employees
- Travel: Cycle to work scheme for eligible employees
- Continued Development: We offer structured support within the business alongside continued learning and development
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Urban Outfitters Team Leader - Trafford Centre, Manchester (NEW STORE) employer: Urban Outfitters, Inc.
Contact Detail:
Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Team Leader - Trafford Centre, Manchester (NEW STORE)
✨Tip Number 1
Familiarise yourself with Urban Outfitters' VIBE philosophy and the 'Peers Training Peers' approach. Understanding these core values will help you demonstrate how you can contribute to a positive store environment during your interactions with the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific instances where your guidance led to improved performance or morale.
✨Tip Number 3
Research current fashion trends and local market influences that could impact the Trafford Centre store. Being able to discuss these insights will demonstrate your commercial awareness and ability to drive sales effectively.
✨Tip Number 4
Prepare to discuss your experience with customer service excellence. Think of ways you've set goals for your team and how you've ensured those standards were met, as this aligns closely with the role's responsibilities.
We think you need these skills to ace Urban Outfitters Team Leader - Trafford Centre, Manchester (NEW STORE)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, team management, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to motivate and develop a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the Urban Outfitters brand and the specific role. Highlight your understanding of the 'Peers Training Peers' philosophy and how you can contribute to fostering a positive store environment.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your written communication skills. Be clear, concise, and professional in your language, and consider including examples of how you've effectively communicated in previous roles.
How to prepare for a job interview at Urban Outfitters, Inc.
✨Show Your Leadership Skills
As a Team Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated and developed a team in the past. Highlight your experience in conducting meetings and delegating tasks effectively.
✨Understand the VIBE Philosophy
Familiarise yourself with Urban Outfitters' VIBE philosophy and be ready to discuss how you can embody and promote this within the store. Showing that you align with their values will set you apart from other candidates.
✨Demonstrate Commercial Awareness
Research current fashion trends and local market influences before your interview. Be ready to discuss how you would use this knowledge to drive sales and manage stock levels effectively in the store.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various scenarios, such as performance appraisals or customer service challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.