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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy employee discounts, wellness programs, and a unique 'Life Leave' day off.
- Why this job: Join a vibrant team that values creativity, collaboration, and personal growth.
- Qualifications: No prior retail experience needed; strong communication skills are a plus.
- Other info: Be part of a culture that promotes peer training and development.
The predicted salary is between 24000 - 36000 £ per year.
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
What You’ll Be Doing
People:
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Deliver a positive, friendly experience by engaging the customer through conversation and service
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Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
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Provide a store experience that reflects the Company’s mystery shop standards
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Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
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Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
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Work productively within the team and take initiative to work with others toward a common, collaborative goal
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Assist in the training and development of peers
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Communicate positively and effectively with peers
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Actively participate in daily and department meetings
Operations:
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Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
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Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
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Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
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Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
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Always adhere to company health & safety regulations
Merchandising & Display:
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Uphold store merchandising and cleanliness standards
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Ensure that merchandise is ticketed and the sales floor is well stocked
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Support sales by assisting in merchandising and display projects
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Exhibit a familiarity with current product and trend awareness
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Previous experience in a retail environment – not a must.
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An awareness of the Urban Outfitters brand and its appeal to the local market.
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Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
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Employee Assistance program to support with mental, physical and financial health
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Discount off external gym memberships
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Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
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Season ticket loan for eligible employees
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Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
Urban Outfitters Sales Associate - Stratford, London employer: Urban Outfitters, Inc.
Contact Detail:
Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Stratford, London
✨Tip Number 1
Familiarize yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding what makes the store special will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Engage in conversations with current employees or visit the store to observe the atmosphere. This will give you insights into the team dynamics and customer interactions, which you can reference in your discussions.
✨Tip Number 3
Showcase your teamwork skills by sharing examples of how you've collaborated with others in previous roles. Urban Outfitters values a collaborative environment, so highlighting your ability to work well with peers is crucial.
✨Tip Number 4
Be prepared to discuss your awareness of current retail trends and how they relate to Urban Outfitters' merchandise. This knowledge will demonstrate your enthusiasm for the role and your commitment to contributing to the store's success.
We think you need these skills to ace Urban Outfitters Sales Associate - Stratford, London
Some tips for your application 🫡
Understand the VIBE Philosophy: Familiarize yourself with Urban Outfitters' VIBE philosophy. Highlight how your personal values align with this approach in your application, showcasing your ability to create a positive and engaging customer experience.
Showcase Teamwork Skills: Emphasize your teamwork and communication skills in your application. Provide examples of how you've successfully collaborated with others in previous roles or experiences, as this is crucial for the Sales Associate position.
Highlight Retail Experience: Even if you don't have extensive retail experience, mention any relevant customer service roles or experiences that demonstrate your ability to engage with customers and contribute positively to a team environment.
Express Passion for the Brand: Convey your enthusiasm for Urban Outfitters and its products in your application. Discuss your awareness of current trends and how you can contribute to the store's merchandising and display efforts.
How to prepare for a job interview at Urban Outfitters, Inc.
✨Show Your Enthusiasm for the Brand
Make sure to express your passion for Urban Outfitters and its unique vibe. Familiarize yourself with their products and trends, and be ready to discuss how you connect with the brand's philosophy.
✨Demonstrate Strong Communication Skills
Since this role emphasizes teamwork and communication, prepare examples of how you've effectively engaged with customers and collaborated with peers in previous experiences. Highlight your ability to create a positive atmosphere.
✨Emphasize Customer Engagement
Be ready to share specific instances where you delivered exceptional customer service. Discuss how you can enhance the shopping experience by focusing on customer interactions rather than tasks during peak hours.
✨Prepare for Teamwork Scenarios
Think of examples that showcase your ability to work collaboratively within a team. Be prepared to discuss how you would assist in training peers and contribute to a supportive store environment.
