At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy retail brand with a creative culture.
- Benefits: Up to 40% discount, health support, and life leave for special events.
- Other info: Great opportunities for personal growth and development in a supportive atmosphere.
- Why this job: Join a fun team and make a positive impact in a vibrant retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 12000 - 18000 £ per year.
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display:
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
Qualifications:
- Previous experience in a retail environment - not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
Work Life Balance:
- 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
Employee Discounts:
- Up to 40% employee discount at all URBN Brands.
Travel:
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
Continued Development:
- We offer structured support within the business alongside continued learning and development.
Urban Outfitters Sales Associate (Seasonal FTC) - Norwich, UK employer: Urban Outfitters, Inc.
Urban Outfitters is an exceptional employer that prioritises creativity and employee development within a vibrant work culture. Located in Norwich, our team enjoys unique benefits such as generous employee discounts, a supportive wellbeing programme, and opportunities for continued learning, all while contributing to a positive store environment that embodies our VIBE philosophy.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Norwich, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of a few conversation starters or questions you can ask during your interview. Show us that you can create a friendly atmosphere!
✨Tip Number 3
Teamwork makes the dream work! Be ready to share examples of how you've worked well in a team before. We want to see that you can collaborate and contribute positively to our store environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re tech-savvy and know how to navigate the digital world.
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Norwich, UK
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see how you can bring the Urban Outfitters vibe to life. Don’t be afraid to show us your creativity and passion for retail.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with the responsibilities mentioned in the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your thoughts better – we’re all about clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Urban Outfitters, Inc.
✨Know the VIBE
Familiarise yourself with Urban Outfitters' VIBE philosophy. During the interview, be ready to discuss how you can contribute to a positive store environment and enhance customer experiences. Show that you understand the importance of engaging with customers over projects during peak hours.
✨Showcase Team Spirit
Emphasise your teamwork skills by sharing examples of how you've collaborated with others in previous roles. Urban Outfitters values a collaborative approach, so highlight any experience you have in training or supporting peers, and how you communicate effectively within a team.
✨Demonstrate Product Knowledge
Research current trends and products at Urban Outfitters before your interview. Being able to discuss specific items or styles will show your enthusiasm for the brand and your ability to connect with customers about what’s in store.
✨Be Positive and Respectful
During the interview, maintain a positive attitude and respectful demeanour. Urban Outfitters looks for candidates who can act as role models to their peers, so demonstrate your ability to uplift others and create a friendly atmosphere, even in a formal setting.
