Urban Outfitters Sales Associate - Oxford, UK

Responsibilities

• Deliver a positive, friendly experience by engaging the customer through conversation and service
• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
• Provide a store experience that reflects the Company\’s mystery shop standards
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
• Uphold Company standards and act as a positive role model to peers
• Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal
• Assist in the training and development of peers
• Communicate positively and effectively with peers
• Actively participate in daily and department meetings
• Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
• Always adhere to company health & safety regulations
• Merchandising & Display: Uphold store merchandising and cleanliness standards
• Ensure that merchandise is ticketed and the sales floor is well stocked
• Support sales by assisting in merchandising and display projects
• Exhibit a familiarity with current product and trend awareness
• Previous experience in a retail environment – not a must
• An awareness of the Urban Outfitters brand and its appeal to the local market
• Strong communication skills

The Perks

• Work Life Balance
  • \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
• Wellbeing
  • Employee Assistance program to support with mental, physical and financial health
  • Discount off external gym memberships
  • Private Medical Insurance for eligible employees
• Employee Discounts
  • Up to 40% employee discount at all URBN Brands
• Travel
  • Season ticket loan for eligible employees
  • Cycle to work scheme for eligible employees
• Continued Development
  • We offer structured support within the business alongside continued learning and development