Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy discounts, wellbeing programs, and a special 'Life Leave' day off each year.
- Why this job: Join a creative team, develop your skills, and contribute to a positive shopping experience.
- Qualifications: No prior retail experience needed; strong communication skills are essential.
- Other info: Located in the heart of Cambridge, this role offers a fun and dynamic work environment.
The predicted salary is between 20000 - 30000 £ per year.
Location: This position is located at 18-19 Sidney St, Cambridge, CB23HG, United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the company\’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others.
- Uphold company standards and act as a positive role model to peers.
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
Operations:
- Demonstrate proficiency in job knowledge (e.g., tills, shipment tasks, and fitting room guidelines).
- Participate in processing new shipments and help keep receiving and back stock areas clean and organized.
- Assist in the timely and accurate completion of weekly tasks (e.g., markdowns, re-tickets, transfers, and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display:
- Uphold store merchandising and cleanliness standards.
- Ensure merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit familiarity with current product and trend awareness.
Previous experience in a retail environment is not required. An awareness of the Urban Outfitters brand and its appeal to the local market is beneficial. Strong communication skills are essential.
Benefits & Perks
- \”Life Leave\” – one day a year to take time off for significant life events, in addition to annual leave.
- Wellbeing programs including Employee Assistance, gym membership discounts, and private medical insurance for eligible employees.
- Employee discounts of up to 40% at all URBN brands.
- Travel support such as season ticket loans and cycle-to-work schemes for eligible employees.
- Structured support for continued development and learning within the business.
#J-18808-Ljbffr
Urban Outfitters Sales Associate - Cambridge, UK employer: Urban Outfitters, Inc.
Contact Detail:
Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Cambridge, UK
✨Tip Number 1
Familiarise yourself with Urban Outfitters' VIBE philosophy. Understanding their approach to customer engagement and teamwork will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Visit the store before your interview to observe the environment and customer interactions. This will give you insights into how the team operates and allow you to discuss specific examples during your conversation with the hiring manager.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully worked in a team or provided excellent customer service. Urban Outfitters values positive interactions, so be ready to share your experiences.
✨Tip Number 4
Research current trends and products that Urban Outfitters offers. Being knowledgeable about their merchandise will not only impress your interviewers but also show your genuine interest in the brand and its appeal to the local market.
We think you need these skills to ace Urban Outfitters Sales Associate - Cambridge, UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position at Urban Outfitters. Tailor your application to highlight how your experiences align with their expectations.
Showcase Your Communication Skills: Since strong communication skills are essential for this role, make sure to provide examples in your CV or cover letter that demonstrate your ability to engage with customers and work effectively within a team.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise how these experiences have prepared you for the fast-paced environment at Urban Outfitters.
Express Your Passion for the Brand: Urban Outfitters values an awareness of their brand and its appeal. In your application, mention what you love about Urban Outfitters and how you can contribute to enhancing the store's VIBE philosophy.
How to prepare for a job interview at Urban Outfitters, Inc.
✨Show Your Enthusiasm for the Brand
Urban Outfitters values a strong connection to its brand. Make sure to express your passion for their products and culture during the interview. Share any personal experiences with the brand that highlight your understanding of its appeal.
✨Demonstrate Strong Communication Skills
As a Sales Associate, you'll need to engage customers effectively. Practice clear and friendly communication in your responses. Use examples from past experiences where you successfully interacted with customers or worked as part of a team.
✨Emphasise Teamwork and Collaboration
The role requires working closely with others, so be prepared to discuss how you contribute to a team environment. Share specific instances where you collaborated with colleagues to achieve a common goal or helped train peers.
✨Familiarise Yourself with Store Operations
Understanding the operational aspects of the store is crucial. Brush up on basic retail operations like till management and stock processing. Mention any relevant skills or experiences that demonstrate your ability to handle these tasks efficiently.
