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For Companies At a Glance
- Tasks: Create and manage exciting CRM campaigns to engage customers and drive retention.
- Company: Join a progressive ecommerce team that values creativity and inclusivity.
- Benefits: Enjoy flexible hours, gym access, private medical insurance, and generous employee discounts.
- Why this job: Be part of a dynamic team making a real impact in digital marketing.
- Qualifications: Experience in digital marketing and CRM campaigns; strong communication and analytical skills.
- Other info: Opportunities for personal growth and community involvement through volunteering.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an enthusiastic self-starter to join our expanding ecommerce team, who is confident and willing to learn about the business and sector we are in.
Responsibilities
- Responsible for the production of CRM campaigns end-to-end, ensuring they are delivered timely and to the highest standard. This will involve creative briefs, promo set-up, build, test and launch of marketing and triggered communications through Salesforce Marketing Cloud.
- Support omni-channel CRM strategies and new initiatives to help drive customer retention and acquisition.
- Produce weekly and monthly performance reports, identifying any trends, as well as risks and opportunities.
- Actively communicate and collaborate with other departments to enable the customer-focused marketing strategy.
Qualifications
- Experience within digital marketing, ideally in email and app (push notifications, in-app messages).
- Data literate with a good understanding of performance metrics beyond the top line number.
- Experience in the end-to-end delivery of CRM campaigns.
- Excellent communication skills with the ability to create strong cross-functional working relationships.
- An analytical, proactive, and flexible approach.
- Proficiency with Excel.
- Basic understanding of HTML.
- Experience working with Salesforce Marketing Cloud is advantageous.
Company values
- Progressive - we move with the mood
- Creative - we champion limitless minds
- Inclusive - we open our platforms to all communities
- Responsible - we work to reduce our impact on the environment
- Compassionate - we care for each other beyond the 9 to 5
Benefits & culture
- Work-life balance: Flexible start and finish times; Bring your dog to work
- Wellbeing: Employee Assistance program to support mental, physical and financial health; Fully equipped free gym and on-site wellness room in Brick Lane; 50% discount of external gym memberships
- Private Medical Insurance
- Employee Discount: Up to 40% off at all URBN Brands
- Community: One paid day to either volunteer or fundraise for a charity of your choice
- Travel: Cycle to work scheme, season ticket loan
- Continued Development: Structured support within the business alongside continued learning and development
CRM Coordinator in Ilford employer: Urban Outfitters, Inc.
Contact Detail:
Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Coordinator in Ilford
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to CRM campaigns. Think about how your skills align with their needs, especially around Salesforce Marketing Cloud and data analysis.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace CRM Coordinator in Ilford
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your excitement about joining our ecommerce team and how you can contribute to our CRM campaigns. A little enthusiasm goes a long way!
Tailor Your Application: Don’t just send a generic application. We love it when candidates take the time to tailor their CV and cover letter to highlight relevant experience in digital marketing and CRM campaigns. Show us why you're the perfect fit!
Highlight Your Skills: Make sure to showcase your data literacy and any experience with Salesforce Marketing Cloud. We’re looking for someone who can analyse performance metrics, so don’t shy away from sharing your analytical skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Urban Outfitters, Inc.
✨Know Your CRM Basics
Before the interview, brush up on your knowledge of CRM systems, especially Salesforce Marketing Cloud. Be ready to discuss how you've used it in past roles or how you would approach using it for campaign management.
✨Showcase Your Analytical Skills
Prepare to talk about how you've analysed performance metrics in previous campaigns. Bring examples of reports you've created and be ready to discuss trends you've identified and how they influenced your strategies.
✨Demonstrate Cross-Functional Collaboration
Think of specific instances where you've worked with other departments to achieve a common goal. Highlight your communication skills and how you fostered strong relationships to drive successful outcomes.
✨Be Creative and Proactive
Come prepared with ideas for potential CRM campaigns that align with the company's values. Show your enthusiasm for creativity and your willingness to learn and adapt to new initiatives in the ecommerce space.