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For Companies At a Glance
- Tasks: Lead store operations, drive sales, and create an engaging customer experience.
- Company: Join FP Movement, a vibrant brand focused on wellness and fitness.
- Benefits: Enjoy flexible hours, generous discounts, and comprehensive health benefits.
- Why this job: Be part of a dynamic team that values positivity and personal growth.
- Qualifications: Passion for fitness, teamwork, and a willingness to learn are essential.
- Other info: Located in Glendale, CA, this role offers a chance to grow within the brand.
This position is located at 100 W Broadway, Glendale, California, 91210 United States.
FP Movement is growing and opening a new location in Glendale, CA! We are looking for Key Holders to join this team. Interested? Apply now!
A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others.
Role Responsibilities- Brand Experience
- Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer.
- Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness.
- Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners.
- Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
- Leadership + Team Management
- Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks.
- Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales.
- Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram.
- Visual + Business Operations
- Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance.
- Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement’s visual and display standards; ensures omni-channel orders are processed timely and accurately.
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
- Communication + Relationships
- Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported.
- Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins.
- Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills.
- Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression.
- Passion for FP Movement and/or connection to the local fitness community.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
- Eagerness to learn and grow within the brand.
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!
Pay Range: USD $17.00 - USD $18.00 /Hr.
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
FP Movement Key Holder employer: Urban Outfitters, Inc.
Contact Detail:
Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FP Movement Key Holder
✨Tip Number 1
Familiarise yourself with FP Movement's brand values and mission. Understanding what the company stands for will help you embody their ethos during your interactions with the team and customers.
✨Tip Number 2
Engage with the local fitness community before applying. Attend events or classes related to FP Movement to build connections and demonstrate your passion for wellness and fitness.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you've successfully managed a team or contributed to a positive work environment. This will highlight your ability to take initiative and support your colleagues.
✨Tip Number 4
Be prepared to discuss how you would create an engaging customer experience. Think of specific examples or ideas that align with FP Movement's focus on personalised service and community involvement.
We think you need these skills to ace FP Movement Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Key Holder at FP Movement. Highlight your relevant experience in customer service, team management, and sales in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your passion for fitness and wellness, as well as any previous roles where you demonstrated leadership and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for FP Movement and the local fitness community. Mention specific examples of how you've contributed to a positive customer experience or led a team in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Urban Outfitters, Inc.
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for FP Movement and the fitness community during the interview. Share personal experiences or connections you have with fitness, as this will demonstrate your alignment with the brand's values.
✨Highlight Teamwork Skills
Since the role involves collaboration with the management team and other staff, be prepared to discuss examples of how you've successfully worked in a team environment. Emphasise your ability to support and motivate others.
✨Demonstrate Customer Engagement Strategies
Think of specific ways you can enhance customer experiences. Be ready to share ideas on how to build relationships with customers through personalised service and product recommendations, reflecting the brand's commitment to customer satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and multitasking abilities. Prepare scenarios where you had to prioritise tasks while maintaining excellent service, showcasing your problem-solving skills and ability to thrive in a fast-paced environment.
