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- Tasks: Engage customers with genuine conversations and provide personalised shopping experiences.
- Company: Join Anthropologie, a brand known for its unique and imaginative retail experience.
- Benefits: Enjoy up to 40% discount, private medical insurance, and life leave for big events.
- Why this job: Be part of a creative team and help shape an unforgettable shopping journey.
- Qualifications: Previous retail experience and strong communication skills are a plus.
- Other info: Opportunities for continued learning and development in a supportive environment.
The predicted salary is between 18000 - 24000 £ per year.
Location: This position is located at 59/61 High St, Tunbridge Wells, , TN11XU United Kingdom
Overview
Role Summary Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
Responsibilities
- Customer Experience: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
- Teamwork & Communication: Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Teamwork & Communication: Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Teamwork & Communication: Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Teamwork & Communication: Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
- Visual & Business Operations: Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Visual & Business Operations: Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Visual & Business Operations: Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
- Merchandising & Display: Executes stock-to-sales processes and presentation standards
- Merchandising & Display: Is knowledgeable of trend and supports brand messaging
- Merchandising & Display: Has an understanding of how the merchant process impacts business and the customer experience
- Merchandising & Display: Previous experience in a retail environment
- Merchandising & Display: An awareness of the Anthropologie brand and its appeal to the local market
- Merchandising & Display: Strong communication skills
- Wellbeing: Life Leave — one day a year to take time off for big life events, in addition to your annual leave entitlement
- Wellbeing: Employee Assistance program to support mental, physical and financial health
- Wellbeing: Discount off external gym memberships
- Wellbeing: Private Medical Insurance for eligible employees
- Employee Discounts: Up to 40% employee discount at all URBN Brands
- Travel: Season ticket loan for eligible employees
- Travel: Cycle to work scheme for eligible employees
- Continued Development: We offer structured support within the business alongside continued learning and development
Note: This description retains the original language and content while improving formatting and readability.
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Anthropologie Sales Associate (Seasonal FTC) - Tunbridge Wells, UK employer: Urban Outfitters, Inc.
Contact Detail:
Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate (Seasonal FTC) - Tunbridge Wells, UK
✨Tip Number 1
Get to know the Anthropologie brand inside out! Familiarise yourself with their products, values, and customer experience. This will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about fashion trends and customer service. The more comfortable you are chatting, the better you'll be at making customers feel valued and heard.
✨Tip Number 3
Show off your teamwork spirit! Think of examples from your past experiences where you collaborated with others. Being a team player is key at Anthropologie, so highlight how you can contribute to a positive store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Anthropologie team. Let's get you that job!
We think you need these skills to ace Anthropologie Sales Associate (Seasonal FTC) - Tunbridge Wells, UK
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and how you connect with customers.
Tailor Your Application: Make sure to customise your application to reflect the role of a Sales Associate at Anthropologie. Highlight any relevant experience and skills that align with our mission to create an unimagined experience for customers.
Show Your Team Spirit: We love teamwork here at Anthropologie! In your application, mention any experiences where you've worked well in a team or helped others out. It’s all about building those productive relationships!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Urban Outfitters, Inc.
✨Know the Brand Inside Out
Before your interview, take some time to really understand Anthropologie's brand values and mission. Familiarise yourself with their product range and current trends. This will help you connect your personal style and experiences to what they stand for, making you a more appealing candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to create genuine conversations and make customers feel valued. This is key for a role that focuses on customer experience!
✨Emphasise Teamwork and Communication
Anthropologie values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you’ve supported your peers or contributed to a positive team environment. This will show that you’re not just a lone wolf but a team player.
✨Be Ready to Discuss Visual Merchandising
Since the role involves maintaining visual standards, brush up on your knowledge of merchandising principles. Be prepared to talk about how you would approach product displays and keep the store looking its best. Showing an understanding of how visual presentation impacts sales will set you apart.
