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For Companies At a Glance
- Tasks: Lead store operations, inspire creativity, and develop a dynamic team.
- Company: Urban Outfitters is a trendy retail brand known for its unique fashion and lifestyle products.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Join a vibrant culture that values creativity and community engagement.
- Qualifications: Experience in fast-paced retail management and a passion for fashion required.
- Other info: Be part of a diverse team committed to inclusion and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Urban Outfitters Store Manager – Oxford, UK
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Urban Outfitters Store Manager – Oxford, UK
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This position is located at SU1F Westgate, Oxford, , OX11TR United Kingdom
Role Summary
The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.
People
What You\’ll Be Doing
- Strategically recruit, train and develop managers to increase the day to day productive of the business
- Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business
- Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce
- Uphold Company standards and act as strong leader to the team
Leadership & Communication
- Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda
- Model the way for the store team and inspires a shared vision
- Responsible for the roll-out of new training and operational initiatives
- Possess excellent communication skills in both written and verbal form
Managing The Environment
- Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Achieve Company-average mystery shop results by guiding the team to uphold the Company’s customer service standard
Operations
- Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals
- Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices
- Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked
- Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
- Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents
Merchandising & Display
- In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects
- Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions
- Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely
Commercial Awareness
- Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales
- Assume total accountability for the store’s profitability and guide the management team to utilise Company reports to react to trends and drive business
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Demonstrate entrepreneurial skills to achieve and exceed store targets
What You\’ll Need
- Experience in a senior management role working in a fast paced, high volume fashion retail environment
- Upholding excellent VIBE and a service-orientated culture
- Ability to positively impact statistical results in sales, payroll and stock loss
- Proven record of developing talented individuals at Department Manager level
- Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)
- An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#UrbanEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business, Management, and Customer Service
-
Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Urban Outfitters Store Manager - Oxford, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Store Manager - Oxford, UK
✨Tip Number 1
Familiarise yourself with Urban Outfitters' culture and values. Understanding their 'Peers Teaching Peers' philosophy will help you demonstrate how you can contribute to fostering a creative and inspiring store environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully developed teams in previous roles. Be ready to discuss specific strategies you've used to empower staff and improve customer service.
✨Tip Number 3
Stay updated on current fashion trends and local market influences. Being able to discuss how these trends impact sales and customer preferences will demonstrate your commercial awareness during interviews.
✨Tip Number 4
Network with current or former employees of Urban Outfitters if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Urban Outfitters Store Manager - Oxford, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Store Manager position at Urban Outfitters. Tailor your application to highlight relevant experience in retail management, particularly in fast-paced environments.
Highlight Leadership Skills: In your CV and cover letter, emphasise your leadership abilities. Provide specific examples of how you've successfully managed teams, developed talent, and improved store performance in previous roles.
Showcase Commercial Awareness: Demonstrate your understanding of the retail market and current fashion trends. Mention any experience you have with sales analysis and how you've used data to drive business decisions in your past positions.
Personalise Your Application: Make your application stand out by personalising it for Urban Outfitters. Reference their culture and values, and explain why you're a good fit for their team. This shows that you've done your homework and are genuinely interested in the role.
How to prepare for a job interview at Urban Outfitters Europe
✨Know the Urban Outfitters Culture
Familiarise yourself with Urban Outfitters' unique culture and values. Understand how they resonate with the local community in Oxford, as this will help you demonstrate your alignment with their brand during the interview.
✨Showcase Leadership Experience
Prepare to discuss your previous leadership roles in fast-paced retail environments. Highlight specific examples where you've successfully developed team members or improved store performance, as this is crucial for the Store Manager position.
✨Demonstrate Commercial Awareness
Be ready to talk about how you would maximise store sales and manage stock levels effectively. Discuss your understanding of current fashion trends and how they can influence customer behaviour, which is key for driving profitability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've had to implement creative solutions in areas like scheduling, organisation, or customer service, as these are vital for the role.