At a Glance
- Tasks: Engage customers and enhance the store vibe through positive interactions and teamwork.
- Company: Urban Outfitters is a trendy retail brand known for its unique fashion and lifestyle products.
- Benefits: Enjoy flexible hours, employee discounts, and wellness support including private medical insurance.
- Why this job: Join a creative team that values personal development and fosters a fun, inclusive work environment.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Part-time role with opportunities for growth and learning within the company.
The predicted salary is between 12000 - 18000 £ per year.
Urban Outfitters Sales Associate – Tunbridge Wells, UK
Join to apply for the Urban Outfitters Sales Associate – Tunbridge Wells, UK role at Urban Outfitters Europe
Urban Outfitters Sales Associate – Tunbridge Wells, UK
6 days ago Be among the first 25 applicants
Join to apply for the Urban Outfitters Sales Associate – Tunbridge Wells, UK role at Urban Outfitters Europe
This position is located at 13-17 Calverley Rd, Tunbridge Wells, Kent, TN11XU United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
People
What You\’ll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#UrbanEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
General Business, Other, and Customer Service
-
Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Urban Outfitters Sales Associate - Tunbridge Wells, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Tunbridge Wells, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique vibe. Visit the store in Tunbridge Wells to get a feel for the atmosphere, products, and customer interactions. This will help you engage more authentically during your interview.
✨Tip Number 2
Showcase your communication skills by practicing how to engage customers in conversation. Think of ways to create a positive shopping experience and be ready to share examples of how you've done this in the past, even if it's from different roles.
✨Tip Number 3
Demonstrate your teamwork abilities by preparing examples of how you've collaborated with others in previous jobs or projects. Urban Outfitters values a collaborative environment, so showing that you can work well with a team will set you apart.
✨Tip Number 4
Be prepared to discuss your awareness of current fashion trends and how they relate to Urban Outfitters' offerings. Research popular styles and be ready to express how you would contribute to the store's merchandising and display efforts.
We think you need these skills to ace Urban Outfitters Sales Associate - Tunbridge Wells, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Passion for the Brand: Urban Outfitters values a strong connection to its brand. In your application, express your enthusiasm for Urban Outfitters and how you relate to its culture and products. Mention any personal experiences with the brand that showcase your understanding of its appeal.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about transferable skills from other jobs or activities. Emphasise your communication skills, teamwork, and any customer service experience you may have, as these are crucial for the role.
Craft a Strong Cover Letter: Use your cover letter to tell a story about why you want to work at Urban Outfitters. Make it personal and engaging, and ensure it complements your CV by providing additional context about your skills and experiences.
How to prepare for a job interview at Urban Outfitters Europe
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your genuine interest in the company and how you can contribute to its unique vibe.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Practice engaging in friendly conversations and showcasing your ability to connect with customers. Be prepared to share examples of how you've successfully interacted with customers in the past.
✨Emphasise Teamwork
Urban Outfitters values collaboration. Be ready to discuss your experiences working in teams and how you’ve contributed to achieving common goals. Highlight any instances where you assisted in training or supporting your peers.
✨Demonstrate Product Knowledge
Show that you are aware of current trends and products. Research the latest collections and be prepared to discuss them during the interview. This will show your enthusiasm for the role and your commitment to providing excellent customer service.