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For Companies At a Glance
- Tasks: Engage customers and create a positive shopping experience while supporting your team.
- Company: Join the vibrant Urban Outfitters team in Oxford, known for its creative culture.
- Benefits: Enjoy employee discounts, wellbeing support, and a unique 'Life Leave' day off.
- Why this job: Be part of a fun, dynamic environment where your creativity can shine.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Great opportunities for personal growth and development in a diverse workplace.
The predicted salary is between 12000 - 18000 £ per year.
This position is located at SU1F Westgate, Oxford, , OX11TR United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
People
What You’ll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate - Oxford, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Oxford, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you'll be engaging with customers all day. Try role-playing with friends or family to get comfortable with starting conversations and providing excellent service. Remember, it’s all about creating that positive experience!
✨Tip Number 3
Show off your teamwork spirit! Think of examples from past experiences where you worked well in a team. Urban Outfitters values collaboration, so be ready to share how you can contribute to a positive team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Good luck!
We think you need these skills to ace Urban Outfitters Sales Associate - Oxford, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you connect with the brand.
Tailor Your Application: Make sure to tailor your application to the Sales Associate role. Highlight any relevant experience or skills that align with the job description, especially your communication skills and teamwork abilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Urban Outfitters Europe
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their store environment and customer interactions. This will help you demonstrate how you can contribute to a positive atmosphere during your interview.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice engaging in friendly conversations. Think of examples from past experiences where you successfully interacted with customers or worked as part of a team. This will show that you can uphold the brand's values.
✨Be Ready to Discuss Teamwork
Prepare to talk about your experiences working in teams. Urban Outfitters values collaboration, so think of specific instances where you took initiative or helped train peers. Highlighting these moments will showcase your ability to work well with others.
✨Familiarise Yourself with the Brand
Research Urban Outfitters and its product offerings. Being aware of current trends and how they appeal to the local market will impress your interviewers. It shows you're genuinely interested in the brand and ready to contribute to its success.
