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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, flexible life leave, and wellness support.
- Why this job: Join a creative team that values positivity and personal growth in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Part-time role with opportunities for development and a focus on diversity.
The predicted salary is between 12000 - 18000 £ per year.
This position is located at 42-43 Market St, Manchester, M11WR United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts - Up to 40% employee discount at all URBN Brands.
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Manchester, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Manchester, UK
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team during your interview and demonstrate that you're a good fit.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also provide you with talking points to impress during your interview.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've successfully worked in a team or handled customer interactions in the past. This aligns perfectly with the role's emphasis on teamwork and customer service.
✨Tip Number 4
Be ready to discuss your awareness of current fashion trends and how they relate to Urban Outfitters' offerings. This knowledge can set you apart as someone who is genuinely interested in the brand and its products.
We think you need these skills to ace Urban Outfitters Sales Associate - Manchester, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Passion for the Brand: Urban Outfitters values a strong connection to its brand. In your application, express your enthusiasm for Urban Outfitters and your understanding of its appeal to the local market. Mention any personal experiences with the brand that showcase your familiarity.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about transferable skills from other jobs or activities. Emphasise your communication skills, teamwork, and any customer service experience you may have, as these are crucial for this role.
Craft a Strong Cover Letter: Use your cover letter to tell a story about why you want to work at Urban Outfitters. Make it personal and engaging, and ensure it reflects your personality while also addressing how you can contribute to the store's VIBE philosophy.
How to prepare for a job interview at Urban Outfitters Europe
✨Know the Urban Outfitters VIBE
Familiarise yourself with the Urban Outfitters VIBE philosophy. During the interview, demonstrate how you can contribute to a positive store environment and engage customers in a friendly manner.
✨Showcase Your Communication Skills
Strong communication is key for this role. Be prepared to discuss how you've effectively communicated with team members or customers in past experiences, even if they are from different jobs.
✨Emphasise Teamwork
Urban Outfitters values collaboration. Share examples of how you've worked successfully within a team, highlighting your ability to support and train peers, which aligns with their 'Peers Training Peers' philosophy.
✨Demonstrate Product Knowledge
Research current trends and products offered by Urban Outfitters. Showing that you are aware of their merchandise will reflect your enthusiasm for the brand and your readiness to assist customers effectively.
