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For Companies At a Glance
- Tasks: Engage customers and create a positive shopping experience while supporting your team.
- Company: Urban Outfitters, a vibrant brand that values creativity and teamwork.
- Benefits: Enjoy employee discounts, health perks, and a unique 'Life Leave' day off.
- Why this job: Join a fun, dynamic environment where you can grow and make an impact.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Be part of a diverse team committed to inclusion and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
This position is located at 10 Southgate Place, Bath, BA11AP United Kingdom.
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
Responsibilities
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
Qualifications
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
Benefits
Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
Equal Opportunity
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate - Bath, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Bath, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Chat with staff and customers to understand the atmosphere and what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common retail scenarios with a friend. This will help you feel more confident when engaging with customers and your future team.
✨Tip Number 3
Show off your teamwork spirit! Think of examples from your past experiences where you worked well in a team. Be ready to share these stories during your interview to demonstrate how you can contribute to the collaborative environment at Urban Outfitters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep an eye out for any new opportunities that fit your vibe!
We think you need these skills to ace Urban Outfitters Sales Associate - Bath, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in retail or customer service, and connect it back to how you can enhance the VIBE in our store. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Urban Outfitters Europe
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their store environment and customer interactions. This will help you demonstrate that you align with their values and can contribute positively to the team.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with customers or worked within a team. Think of specific situations where your communication made a difference, and be ready to share those stories.
✨Be Ready to Discuss Teamwork
Urban Outfitters values collaboration, so come prepared to discuss your experiences working in teams. Highlight instances where you took initiative or helped train peers, as this aligns with their 'Peers Training Peers' philosophy.
✨Familiarise Yourself with the Brand
Research Urban Outfitters and its appeal to the local market. Be ready to talk about current trends and products they offer. Showing that you understand their brand will set you apart and demonstrate your genuine interest in the position.
