At a Glance
- Tasks: Engage customers and create a positive shopping experience while supporting store operations.
- Company: Urban Outfitters, a vibrant brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% discount, life leave, and private medical insurance.
- Other info: Great opportunities for personal growth and a supportive workplace culture.
- Why this job: Join a fun team and develop your skills in a trendy retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
This position is located at 13-17 Calverley Rd, Tunbridge Wells, Kent, TN11XU United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
Operations
- Demonstrate proficiency in job knowledge (tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (markdowns, re‑tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK employer: Urban Outfitters Europe
Urban Outfitters is an exceptional employer that prioritises creativity and employee development within a vibrant work culture. Located in the heart of Tunbridge Wells, our team enjoys unique benefits such as generous employee discounts, a supportive wellbeing programme, and opportunities for continued learning. We foster a collaborative environment where every associate can thrive and contribute to the positive VIBE of our store.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers and teamwork, think of a few examples from your past experiences where you’ve successfully worked in a team or provided excellent customer service.
✨Tip Number 3
Be ready to showcase your creativity! Urban Outfitters loves a bit of flair, so think about how you can contribute to the store's merchandising and display projects. Bring ideas to the table during your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Urban Outfitters Sales Associate (5 Hour Seasonal FTC) - Tunbridge Wells, UK
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express yourself and show how you can contribute to the store's atmosphere.
Tailor Your Experience:Make sure to highlight any relevant experience you have, even if it’s not directly in retail. Focus on skills like teamwork, communication, and customer service that align with the role's requirements. We want to see how you can fit into our team!
Be Specific About Your Skills:Use specific examples to demonstrate your skills and experiences. If you've worked in a fast-paced environment or have experience with merchandising, share those stories! It helps us understand how you can contribute to our VIBE philosophy.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Urban Outfitters!
How to prepare for a job interview at Urban Outfitters Europe
✨Know the VIBE
Familiarise yourself with Urban Outfitters' VIBE philosophy. During the interview, be ready to discuss how you can contribute to a positive store environment and engage customers through friendly conversation. Show that you understand the importance of creating a welcoming atmosphere.
✨Showcase Team Spirit
Highlight your teamwork skills by sharing examples of how you've collaborated with others in previous roles. Urban Outfitters values a collaborative approach, so demonstrate your ability to work productively within a team and support your peers.
✨Be Product Knowledge Savvy
Brush up on current trends and products offered by Urban Outfitters. Being able to discuss specific items or styles during your interview will show your genuine interest in the brand and its appeal to the local market.
✨Communicate Positively
Practice your communication skills before the interview. Be prepared to answer questions clearly and positively, and think about how you can convey your enthusiasm for the role. Remember, effective communication is key to delivering great customer service.
