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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe through positive interactions.
- Company: Urban Outfitters, a trendy brand focused on creativity and employee development.
- Benefits: Enjoy up to 40% discount, life leave, and private medical insurance.
- Other info: Flexible hours and opportunities for personal growth in a diverse workplace.
- Why this job: Join a vibrant team and make a real impact in a creative retail environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
The predicted salary is between 10 - 12 ÂŁ per hour.
This position is located at Upper Red Mill 19 red Path Way, Newcastle, NE119HX United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters âPeers Training Peersâ philosophy.
What You'll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Companyâs mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
What You'll Need
- Previous experience in a retail environment.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
Availability
To be discussed at interview stage, though the following would be preferable: Mon - Fri: 9-2.
The Perks
- âLife Leaveâ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Up to 40% employee discount at all URBN Brands.
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (25hr) - Metrocentre, Gateshead employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Urban Outfitters Sales Associate (25hr) - Metrocentre, Gateshead
â¨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and show that you're genuinely interested.
â¨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing with a friend. Focus on being friendly and engaging, just like you would with customers in the store.
â¨Tip Number 3
Show off your teamwork spirit! Think of examples from your past experiences where you worked well in a team. Be ready to share these during your interview to demonstrate that you can contribute positively to the store environment.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre tech-savvy and keen to join the Urban Outfitters family!
We think you need these skills to ace Urban Outfitters Sales Associate (25hr) - Metrocentre, Gateshead
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so donât be afraid to express yourself and show how you can contribute to the store's atmosphere.
Tailor Your Experience: Make sure to highlight any previous retail experience you have, especially if it relates to the Urban Outfitters brand. We want to see how your background aligns with our values and how you can enhance the customer experience.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youâd be a great fit for the team.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre serious about joining the Urban Outfitters family!
How to prepare for a job interview at Urban Outfitters Europe
â¨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
â¨Show Off Your Retail Experience
Be ready to discuss your previous retail experience in detail. Think of specific examples where you delivered excellent customer service or worked as part of a team. This will show that you understand the demands of the role and can hit the ground running.
â¨Engage in Role-Play
Prepare for potential role-play scenarios during the interview. Practice how you would engage a customer or handle a tricky situation. This will not only showcase your communication skills but also your ability to embody the friendly, positive vibe theyâre looking for.
â¨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics or training opportunities. This shows your interest in the role and your eagerness to be part of the Urban Outfitters family. Plus, it gives you a chance to assess if the company is the right fit for you!