At a Glance
- Tasks: Engage customers and enhance the store vibe through positive interactions and teamwork.
- Company: Urban Outfitters, a trendy retail brand with a focus on creativity and employee development.
- Benefits: Enjoy up to 40% discount, life leave, private medical insurance, and wellness support.
- Other info: Great opportunities for personal growth and a supportive, inclusive workplace.
- Why this job: Join a vibrant team and make a real impact in a fun retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills and brand awareness are key.
The predicted salary is between 12 - 14 £ per hour.
This position is located at 10 Southgate Place, Bath, BA11AP United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate 20 hours - Bath, UK employer: Urban Outfitters Europe
Urban Outfitters is an exceptional employer located in the vibrant city of Bath, offering a dynamic work environment that prioritises creativity and employee development. With a strong commitment to the 'Peers Training Peers' philosophy, employees benefit from structured support and opportunities for continued learning, alongside generous perks such as a 40% discount on all URBN Brands and a unique 'Life Leave' day for personal events. The inclusive culture fosters teamwork and communication, making it a rewarding place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate 20 hours - Bath, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you'll be engaging with customers all day. Try role-playing with friends or family to get comfortable with starting conversations and providing excellent service. Remember, it’s all about creating that positive experience!
✨Tip Number 3
Show off your teamwork spirit! Think of examples from your past experiences where you worked well with others. Urban Outfitters values collaboration, so be ready to share how you can contribute to a positive team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Urban Outfitters Sales Associate 20 hours - Bath, UK
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to our store environment.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience, even if it’s not directly in retail. We want to see how your skills align with our VIBE philosophy and how you can enhance the customer experience.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Urban Outfitters Europe
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. Be ready to discuss how you can contribute to this positive atmosphere.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you effectively engaged with customers or worked within a team. Practise articulating these stories clearly to demonstrate your skills.
✨Be a Team Player
Urban Outfitters values teamwork, so come prepared to discuss how you've collaborated with others in previous roles. Highlight any experience you have in training peers or contributing to a collective goal.
✨Familiarise Yourself with the Brand
Research Urban Outfitters and its product offerings. Being aware of current trends and how they appeal to the local market will show your genuine interest in the brand and help you stand out during the interview.
