At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and collaboration.
- Benefits: Enjoy employee discounts, wellbeing support, and a work-life balance.
- Why this job: Join a vibrant team and make a positive impact in a fun retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Great opportunities for personal development and a supportive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
This position is located at 157 Buchanan St, Glasgow, G12JX United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
People
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
Continued Development
We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate
✨Tip Number 1
Get to know the Urban Outfitters vibe! Spend some time in the store, chat with staff, and soak up the atmosphere. This will help you understand what they value and how you can fit into their team.
✨Tip Number 2
When you go for your interview, be ready to show off your communication skills. Practice engaging in friendly conversations, just like you would with customers. Remember, it’s all about creating that positive experience!
✨Tip Number 3
Teamwork is key! Be prepared to share examples of how you've worked well with others in the past. Urban Outfitters loves a collaborative spirit, so highlight your ability to support and uplift your peers.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who embody the Urban Outfitters ethos.
We think you need these skills to ace Urban Outfitters Sales Associate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with the job description, especially your communication skills and teamwork abilities. We want to see how you fit into our VIBE!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Urban Outfitters Europe
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their store environment and customer interactions. This will help you demonstrate that you align with their values during the interview.
✨Show Your Communication Skills
Prepare to showcase your strong communication skills. Think of examples where you've engaged customers or worked collaboratively in a team. Being able to articulate these experiences will highlight your fit for the role.
✨Be Ready to Discuss Trends
Brush up on current fashion trends and Urban Outfitters' product offerings. Showing that you have an awareness of what’s popular will impress the interviewers and show your enthusiasm for the brand.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they uphold their merchandising standards. This shows your genuine interest in the role and the company.