At a Glance
- Tasks: Support store management and create a vibrant shopping environment.
- Company: Urban Outfitters, a trendy retail brand with a focus on creativity.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Other info: Great opportunities for personal development and a supportive work culture.
- Why this job: Join a fun team and make a real impact in a creative retail space.
- Qualifications: Previous retail leadership experience and strong communication skills.
The predicted salary is between 24960 - 30000 £ per year.
This position is located at 139-153 Grainger St Eldon Square, Newcastle upon Tyne, NE15AE United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing
- Uphold the Company’s mystery shop standards and ensure that customer service takes priority over projects.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Adapt to the store’s needs by assisting with customer service, loss prevention, store cleaning tasks and store projects.
Teamwork & Communication
- Model the way by inspiring, motivating and encouraging teamwork.
- Assist management by training and coaching on receiving and inventory control measures.
- Effectively communicate and build partnerships with store team, inventory control and the distribution centre.
- Actively participate in daily meetings.
Operations
- Successfully lead the team in the shipment receipt process and complete shipment turnaround promptly.
- Take ownership of receiving to ensure that operational tasks are completed and keep receiving and back stock areas neat, clean and organised.
- Complete receiving paperwork accurately and according to deadlines.
- Set the example by adhering to Company policies and procedures.
- Exhibit strong loss prevention awareness and help ensure compliance to all inventory control measures.
- Always adhere to company health & safety regulations.
Merchandising & Display
- Work in partnership with the Visual Merchandising Manager and management team to coordinate and facilitate shipment placement and maintain standards throughout the store.
- Exhibit familiarity with bestsellers product and prioritise the replenishment of top selling items.
- Support sales by assisting in merchandising and display projects as needed.
What You’ll Need
- Previous leadership experience in a retail environment.
- Ability to manoeuvre around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
- Open availability to work nights and weekends, including opening and closing shifts to meet the needs of the business.
- Strong leadership and communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
Employee Discounts: Up to 40% employee discount at all URBN Brands.
Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Receiver - Newcastle, UK in Newcastle upon Tyne employer: Urban Outfitters Europe
Urban Outfitters is an exceptional employer located in the vibrant heart of Newcastle, offering a dynamic work environment that prioritises creativity and employee development. With a strong commitment to the 'Peers Training Peers' philosophy, employees benefit from extensive training opportunities, a supportive team culture, and unique perks such as 'Life Leave' and generous discounts across all URBN Brands. Join us to be part of a diverse and inclusive workplace that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Receiver - Newcastle, UK in Newcastle upon Tyne
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Urban Outfitters Europe, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Urban Outfitters Europe!
We think you need these skills to ace Urban Outfitters Receiver - Newcastle, UK in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Urban Outfitters Europe, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Urban Outfitters Europe and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Urban Outfitters Europe that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Urban Outfitters Europe
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
