At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an inspiring shopping experience.
- Company: Urban Outfitters, a trendy fashion retailer with a vibrant culture.
- Benefits: Generous employee discounts, health support, and work-life balance perks.
- Why this job: Join a creative environment where your leadership can shine and make a difference.
- Qualifications: Management experience in fast-paced retail and a passion for fashion.
- Other info: Opportunities for personal growth and community engagement.
The predicted salary is between 30000 - 42000 £ per year.
Location: Unit 200 The Friary Centre North St, Guildford, GU14YT United Kingdom
The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.
What You'll Be Doing
- Recruit, motivate, develop and lead a store team
- Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions)
- Recognise and develop talented individuals for advancement and growth within the organisation
- Uphold Company standards and act as a positive role model to others
Leadership & Communication
- Inspire, motivate and encourage teamwork among the team
- Conduct productive daily meetings to ensure that goals are met
- Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
- Possess excellent communication skills in both written and verbal form
Managing The Environment
- Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Achieve Company-average mystery shop results by upholding the Company’s mystery shop standards
Operations
- Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Achieve the store stock loss goals by overseeing adherence to loss prevention practices
- Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents
Merchandising & Display
- Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards
- Understand and interpret current fashion trends in local markets in order to generate creative solutions
- Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately
Commercial Awareness
- Maximise departmental sales through analytical and creative management of merchandise from receipt to sales
- Utilise Company reports to react to trends and drive business
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Demonstrate entrepreneurial skills to achieve and exceed store targets
What You'll Need
- Experience in a management role working in a fast paced, high volume fashion retail environment
- Demonstrates strong operational skills
- An understanding of the Urban Outfitters culture and its appeal to the local market
- Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Wellbeing: Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
- Employee Discounts: Up to 40% employee discount at all URBN Brands
- Travel: Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
- Continued Development: We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Department Manager - Guildford, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Department Manager - Guildford, UK
✨Tip Number 1
Get to know the company culture! Urban Outfitters thrives on creativity and community, so do a bit of research on their values and vibe. This will help you connect with the team during interviews and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! As a Department Manager, you'll need to inspire and motivate your team. Think of examples from your past experiences where you've successfully led a group or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Show off your commercial awareness! Be prepared to discuss how you would drive sales and manage stock levels effectively. Familiarise yourself with current fashion trends and think about how they could apply to the Urban Outfitters environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Urban Outfitters team. Good luck!
We think you need these skills to ace Urban Outfitters Department Manager - Guildford, UK
Some tips for your application 🫡
Show Your Passion for Urban Outfitters: When you're writing your application, let your love for Urban Outfitters shine through! Share why you’re excited about the brand and how you connect with its culture. We want to see that you understand what makes us unique.
Highlight Your Leadership Skills: As a Department Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or handled challenges. We’re looking for someone who can inspire and develop their team!
Be Specific About Your Experience: Don’t just list your previous jobs; give us the juicy details! Explain how your past roles have prepared you for this position. Use examples that demonstrate your operational skills and ability to drive sales in a fast-paced environment.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Use clear language and check for typos. A well-structured application shows us you care about the details. And don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Urban Outfitters Europe
✨Know Your Urban Outfitters Culture
Before the interview, dive deep into understanding Urban Outfitters' culture and values. Familiarise yourself with their 'Peers Teaching Peers' philosophy and think about how you can embody this in your role as a Department Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced retail environment. Be ready to discuss specific instances where you motivated your team, conducted performance appraisals, or handled disciplinary actions effectively.
✨Demonstrate Commercial Awareness
Brush up on current fashion trends and local market influences. Be prepared to discuss how you would maximise sales through effective merchandising and customer service strategies, using data to back up your ideas.
✨Engage with Community Relationships
Think about ways you can build community relationships that reflect Urban Outfitters' culture. Have a few ideas ready to share during the interview about how you would engage with the local community and enhance the store's presence.
