Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe through positive interactions.
- Company: Urban Outfitters, a trendy retail brand with a creative culture.
- Benefits: Up to 40% discount, life leave, and private medical insurance.
- Why this job: Join a fun team and make a real impact in a vibrant retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Great opportunities for personal development and a supportive work atmosphere.
The predicted salary is between 18000 - 24000 £ per year.
Location: 5-7 Corporation St, Birmingham, B24LP United Kingdom
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
- ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Up to 40% employee discount at all URBN Brands.
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Birmingham, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Birmingham, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Chat with staff and customers to understand the atmosphere and what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Sales Associate, engaging with customers is key. Role-play with friends or family to get comfortable with starting conversations and providing great service. The more natural it feels, the better you'll shine in your interview.
✨Tip Number 3
Show off your teamwork spirit! Urban Outfitters values collaboration, so think of examples where you've worked well in a team. Be ready to share these stories during your interview to demonstrate how you can contribute to the store's positive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen on joining the Urban Outfitters family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Urban Outfitters Sales Associate - Birmingham, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you connect with the brand.
Tailor Your Application: Make sure to tailor your application to reflect the job description. Highlight any relevant experience or skills that align with the role of a Sales Associate, especially your communication skills and teamwork abilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Urban Outfitters Europe
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. Be ready to discuss how you can contribute to this positive atmosphere during your interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice engaging in friendly conversations. Think of examples from past experiences where you successfully interacted with customers or worked as part of a team. This will help demonstrate your ability to connect with others.
✨Be a Team Player
Urban Outfitters values teamwork, so come prepared with examples of how you've collaborated with others in previous roles. Highlight any experiences where you assisted in training peers or contributed to a common goal, showing that you're ready to support your colleagues.
✨Familiarise Yourself with the Brand
Research Urban Outfitters and its product offerings. Be aware of current trends and how they appeal to the local market. This knowledge will not only impress your interviewers but also show your genuine interest in the brand and its customers.
