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For Companies At a Glance
- Tasks: Engage customers and create a vibrant store atmosphere while supporting your team.
- Company: Urban Outfitters, a trendy brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Other info: Great opportunities for personal growth in a diverse and inclusive environment.
- Why this job: Join a fun team and make a real impact on customer experiences.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 10 - 12 ÂŁ per hour.
This position is located at 26-27 High Ousegate, York, Y018RX United Kingdom.
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters âPeers Training Peersâ philosophy.
What You'll Be Doing- People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Companyâs mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
- Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
- Merchandising & Display:
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
- Previous experience in a retail environment â not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
- Work Life Balance: âLife Leaveâ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - York, UK employer: Urban-Outfitters-7e13a49d
Contact Detail:
Urban-Outfitters-7e13a49d Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Urban Outfitters Sales Associate - York, UK
â¨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
â¨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of a few examples where you've gone above and beyond for a customer or worked well in a team. We want to see that you can bring that friendly energy to the store!
â¨Tip Number 3
Be ready to show off your knowledge of the brand! Brush up on Urban Outfitters' latest trends and products. This shows you're genuinely interested and can connect with customers about whatâs hot right now.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre tech-savvy and keen to join the team. Letâs get you that job!
We think you need these skills to ace Urban Outfitters Sales Associate - York, UK
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so donât be afraid to express yourself and show how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in retail or customer service, and connect it back to how you can enhance the store's vibe and support your peers.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to navigate!
How to prepare for a job interview at Urban-Outfitters-7e13a49d
â¨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
â¨Show Off Your People Skills
Since this role is all about engaging with customers and working as part of a team, be ready to share examples of how you've delivered great customer service or collaborated effectively with colleagues in the past. Highlighting your communication skills will make you stand out.
â¨Be Ready for Situational Questions
Prepare for questions that ask how you'd handle specific situations, like a difficult customer or a busy sales period. Think of scenarios from your previous experiences where you maintained a positive attitude and worked well under pressure.
â¨Dress the Part
Urban Outfitters has a unique style, so make sure your outfit reflects that vibe while still being professional. This shows that you understand the brand and are enthusiastic about fitting into their culture.