At a Glance
- Tasks: Serve guests with warmth and energy, ensuring memorable dining experiences.
- Company: Join ULG, a vibrant collective of 8 unique venues in London.
- Benefits: Enjoy competitive pay, referral bonuses, and discounts on food and drinks.
- Why this job: Be part of a diverse team that values kindness and creativity in a fun environment.
- Qualifications: No prior experience needed, just bring your friendly attitude and passion for service.
- Other info: Opportunities for training, supplier visits, and annual parties await you!
ULG is a collective of
8 venues across London, each with its own unique personality. We are a
young, diverse group, dedicated to creating great neighbourhood spaces and
supporting our people, our community, and our world. We offer a great place to
work with opportunities for all to grow in a culture based on kindness,
quality, simplicity, and loving what you do.
We’re looking for warm, friendly,
and energetic servers/waiters/waitresses to join the team. You’ll be committed to
delivering the best service possible to our guests and working with your team
to ensure that everyone who comes through the door has a memorable, joyful
experience.
What you can look forward to when
you join ULG:
- A competitive package made up of base rate & service charge
- Team Member referral bonus of up to £1000
- Profit sharing bonus scheme
- An extra day of paid holiday for each consecutive year of service
- Pre payday access to your wages through WageStream
- Membership of Hospitality Rewards with access to hundreds of perks and discounts, along with wellbeing support & GP access
- 35% off food and drink in ULG venues for you and up to 2 guests
- Cost price wine through our fabulous suppliers
- Cycle to Work Scheme
- Workplace Nursery Benefits Scheme
- Personalised training at every stage of your career
- Supplier visits and masterclasses – think breweries, wineries, butchery & farms
- Summer & Christmas parties every year
- A £75 ULG tab on your birthday for you and a guest (for use within 2 weeks of your birthday)
- Charity opportunities
- Come as you are – be part of a creative, diverse, and inclusive culture
Get in touch if you\’re ready for
a new challenge, we can’t wait to meet you!
Learn more about our venues and
people by following us at
Diversity & Inclusion
ULG is committed to being inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and disability. We work hard to create an environment where everyone, from any background, can be happy, comfortable and successful at work.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with the Head of People & Culture, Prue Stamp at
Waiter/Waitress employer: Urban Leisure Group
Contact Detail:
Urban Leisure Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with ULG's venues and their unique personalities. This will not only help you understand the environment better but also allow you to engage in meaningful conversations during your interview, showcasing your genuine interest in the company.
✨Tip Number 2
Demonstrate your passion for customer service by sharing specific examples from your past experiences. Highlight moments where you went above and beyond to create memorable experiences for guests, as this aligns perfectly with ULG's commitment to exceptional service.
✨Tip Number 3
Showcase your teamwork skills by discussing how you've collaborated with colleagues in previous roles. ULG values a collaborative spirit, so emphasising your ability to work well with others will make you a more attractive candidate.
✨Tip Number 4
Engage with ULG on social media, particularly Instagram, to get a feel for their culture and community involvement. Mentioning something specific you've seen or learned from their posts can demonstrate your enthusiasm and fit for their team.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand ULG's values and workplace culture. Highlight your alignment with their focus on kindness, community support, and passion for service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you delivered exceptional service, as this is key for a waiter/waitress position.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at ULG and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Urban Leisure Group
✨Show Your Personality
As a waiter or waitress, your personality is key! Be warm and friendly during the interview to reflect the positive workplace culture ULG values. Share anecdotes that showcase your energy and passion for providing exceptional service.
✨Demonstrate Team Spirit
Collaboration is essential in this role. Highlight your experience working in teams and how you contribute to creating joyful experiences for guests. Mention any specific examples where teamwork led to success in previous jobs.
✨Know the Venues
Familiarise yourself with ULG's venues and their unique personalities. This shows your genuine interest in the company and helps you tailor your responses to align with their values and community focus during the interview.
✨Ask Thoughtful Questions
Prepare questions that demonstrate your enthusiasm for the role and the company. Inquire about training opportunities, team culture, or community involvement initiatives. This not only shows your interest but also helps you assess if ULG is the right fit for you.