Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and oversee operations across multiple sites, driving performance and team development.
- Company: Urban Greens, a vibrant salad brand transforming the dining experience in London.
- Benefits: Ownership of your role, growth opportunities, and a people-first culture.
- Why this job: Join a growing brand and make a real impact on its expansion journey.
- Qualifications: 6+ years in multi-site operations, ideally in hospitality, with strong leadership skills.
- Other info: Dynamic environment with exciting new openings and career growth potential.
The predicted salary is between 50000 - 60000 £ per year.
About Urban Greens
Urban Greens is a London-based salad brand, founded 6 years ago with a mission to change how people experience salads - food that tastes as good as it makes you feel, served in spaces people genuinely love returning to. With six stores today, we are entering an exciting growth phase, with new openings planned this year and beyond.
To support this next chapter, we’re looking for a high-calibre Operations Manager to take ownership of multi-site operations and play a key leadership role in our growth. This is a senior, hands-on role for someone who thrives in fast-moving environments, knows how to build structure and accountability and can scale operations while developing teams.
The Role
As Operations Manager, you will take full ownership of performance across multiple sites, driving commercial results, building strong leadership teams, and creating the structure needed to scale the business. You’ll work closely with the Founder to translate growth plans into operational reality. This is a senior, hands-on role focused on developing people, improving performance, and building scalable systems.
Key Responsibilities:
- Operational Leadership
- Lead and oversee performance across multiple sites, ensuring consistency in standards, service, and execution
- Manage and develop General Managers and the Area Manager, building a strong and accountable leadership layer
- Identify operational gaps and implement effective, scalable solutions
- Stay close to site performance and challenges
- Act as the key operational decision-maker, resolving issues quickly and effectively
- Support and lead new site openings from planning through to launch and stabilisation
- Commercial & Financial Performance
- Own and drive commercial performance across all sites
- Monitor and manage KPIs including labour, stock, wastage, margins, and overall site profitability
- Work closely with finance and HR to manage budgets, forecasting, and cost control
- Identify opportunities to improve efficiency, sales, and profitability
- People Leadership & Culture
- Lead, coach, and develop store managers into high-performing operators
- Build a culture of accountability, ownership, and high standards
- Be visible, credible, and respected across all levels of the business
- Ensure teams are structured and supported to deliver consistent results
- Strategy & Growth
- Partner with the Founder on operational strategy and growth plans
- Translate business goals into clear, executable operational priorities
- Build systems, processes, and routines that support sustainable growth
- Play a key role in scaling the business, including new site openings
- Continuously improve ways of working across all locations
About You:
Experience
- 6+ years’ experience in a multi-site operations role within hospitality business, ideally QSR or grab-n-go
- Proven experience managing multiple sites and developing management teams
- Strong track record of improving performance across locations
- Experience supporting or leading new site openings
- Solid financial understanding, including P&L ownership and cost control
Skills & Attributes
- Strong commercial acumen with a clear understanding of labour, margins, and profitability
- Highly organised with the ability to bring structure and clarity to a growing business
- Confident leader who develops people and builds high-performing teams
- Hands-on and adaptable, comfortable operating at both strategic and operational levels
- Proactive, decisive, and solutions-focused
- Excellent communication and stakeholder management skills
- Detail-oriented, with the ability to step back and think strategically
Why Join Urban Greens?
- Be part of a growing hospitality brand at a pivotal stage
- Take real ownership and influence how the business scales
- Work in a culture-driven, people-first environment
- Opportunity to grow with the business as we expand
Operations Manager in Slough employer: Urban Greens
Contact Detail:
Urban Greens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks at Urban Greens. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Urban Greens thoroughly. Know their mission, values, and recent news. This will not only impress them but also help you tailor your answers to show how you can contribute to their growth.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific examples of how you've built strong teams and improved performance. Urban Greens is looking for someone who can lead and inspire, so make sure that shines through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Urban Greens family. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in multi-site operations and any leadership roles you've held. We want to see how your skills align with our mission at Urban Greens!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for hospitality and how you can contribute to our growth. Be sure to mention specific examples of how you've improved performance in previous roles, as we love seeing real results.
Showcase Your Leadership Style: We’re looking for someone who can build strong teams and foster a culture of accountability. In your application, give us a glimpse of your leadership style and how you've developed others in your past roles. We want to know how you inspire and motivate!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Urban Greens family!
How to prepare for a job interview at Urban Greens
✨Know Your Operations Inside Out
Before the interview, dive deep into Urban Greens' operations. Understand their multi-site management approach and think about how your experience aligns with their needs. Be ready to discuss specific examples of how you've improved performance in previous roles.
✨Showcase Your Leadership Style
Urban Greens is looking for a confident leader who can develop high-performing teams. Prepare to share stories that highlight your leadership style, particularly how you've built accountability and culture in past positions. Think about how you can translate that into their environment.
✨Be Financially Savvy
Since the role involves managing KPIs and P&L, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets and improved profitability in previous roles. Bring examples of how you've identified cost-saving opportunities or increased margins.
✨Emphasise Your Adaptability
Urban Greens is in a growth phase, so they need someone who can adapt quickly. Share experiences where you've successfully navigated change or led new site openings. Highlight your proactive approach to problem-solving and how you can bring structure to a fast-moving environment.