At a Glance
- Tasks: Lead the store, ensuring top-notch service and team management.
- Company: Join Urban Greens, a pioneer in London's healthy eating revolution.
- Benefits: Enjoy 50% off meals, complimentary shifts, 28 days leave, and career growth opportunities.
- Other info: Help shape the future of healthy dining while enjoying a vibrant work culture.
- Why this job: Be part of a fun, energetic team that values quality and community impact.
- Qualifications: Experience in management and a passion for customer service are essential.
The predicted salary is between 36000 - 60000 £ per year.
About us
At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators – leading the salad revolution to redefine London’s healthy eating scene. That means bringing people together, one bowl at a time, connecting them to real ingredients, bold flavour, and a community that genuinely cares. Now 6 stores strong (and growing fast), we’re building the next generation of leaders to grow with us.
Who are we looking for?
We’re looking for a passionate, hands‑on leader to join us as a General Manager in a flexible, growth‑focused role. This isn’t your typical single‑site GM position (yet). You’ll work across our London stores, supporting existing teams, driving performance, and helping us raise the bar everywhere we operate. As we continue to expand, this role is designed to evolve into taking full ownership of your own store in the near future. This is also a great opportunity for a strong, experienced Assistant Manager from a QSR background who’s ready to step up and develop into a General Manager quickly. We’re after someone who brings energy, positivity, attention to detail, and a proactive mindset – someone who leads from the front and thrives in a fast‑paced, people‑first environment.
What you’ll be doing
- Supporting multiple London locations to deliver strong operational and financial performance.
- Stepping in where needed – leading shifts, supporting teams, and ensuring smooth day‑to‑day operations.
- Driving sales by identifying opportunities and bringing fresh, creative ideas to grow the business.
- Coaching and developing team members, helping build future leaders and embedding Urban Greens culture.
- Delivering exceptional customer experiences and handling challenges with a calm, solutions‑focused approach.
- Monitoring performance, feedback, and standards across sites, and taking action to continuously improve.
- Supporting cost control across labour and food, with a strong commercial mindset.
- Ensuring food quality, hygiene, and health & safety standards are consistently met across all locations.
- Acting as a brand ambassador – bringing the Urban Greens vibe, energy, and standards to every store you step into.
About you
- Proven experience as an Assistant Manager or General Manager within a QSR or fast‑paced hospitality environment.
- A natural leader who motivates, develops, and brings out the best in people.
- Commercial awareness with a drive to hit targets and grow the business.
- Adaptability – comfortable working across different locations and teams.
- A positive, can‑do attitude with strong problem‑solving skills.
- Someone who’s ready to take the next step into a full General Manager role in the near future.
Benefits
- 50% discount at all Urban Greens locations.
- Complimentary meal on shift.
- 28 days holiday.
- Ongoing development and real career progression opportunities.
- Competitive salary + bonus scheme.
Experience, Languages, Employment, Schedule, Salary, Benefits
Experience: Required
Languages: English – Advanced
Employment: Full‑time
Schedule: Monday to Friday
Salary: from £30,000 yearly
Benefits: Bonus
About Urban Greens
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them best!
#J-18808-LjbffrGeneral Manager in London employer: Urban Greens
Urban Greens is an exceptional employer located in the vibrant Greater London area, offering a supportive work culture that values teamwork and customer service. As a part-time Lunch Service Team Member, you'll enjoy flexible hours, comprehensive training, and unique perks like generous discounts and complimentary meals, making it an ideal environment for those looking to grow in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Familiarise yourself with Urban Greens' brand values and mission. Understanding their commitment to quality ingredients and community engagement will help you align your interview responses with their vision, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to drive sales and manage a team effectively. Highlight specific instances where you've implemented successful strategies or resolved conflicts, as this will show your problem-solving skills and leadership capabilities.
✨Tip Number 3
Research current trends in the healthy eating sector and be ready to discuss how you can contribute to Urban Greens' growth. Bringing fresh ideas on menu innovation or customer engagement can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Network with current or former employees of Urban Greens if possible. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach during the interview process, making you a more compelling candidate.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Understand the Company Culture:Before applying, take some time to understand Urban Greens' mission and values. Highlight your alignment with their focus on healthy eating, community engagement, and customer service in your application.
Tailor Your CV:Make sure your CV reflects relevant experience in management, customer service, and financial oversight. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for healthy eating and your leadership style. Mention how you can contribute to Urban Greens' growth and uphold their brand reputation.
Highlight Problem-Solving Skills:In your application, provide examples of how you've successfully handled conflicts or challenges in previous roles. Emphasise your ability to maintain a positive atmosphere while ensuring customer satisfaction.
How to prepare for a job interview at Urban Greens
✨Show Your Passion for Healthy Eating
Urban Greens is all about redefining healthy eating, so make sure to express your enthusiasm for fresh ingredients and healthy lifestyles. Share any personal experiences or insights that connect you to the brand's mission.
✨Demonstrate Leadership Skills
As a General Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, development, and creating a positive work culture. Highlight your ability to solve problems with a smile!
✨Know Your Numbers
Financial performance is key in this role. Brush up on your knowledge of cost control, sales targets, and profitability metrics. Be ready to discuss how you've driven sales and managed costs effectively in previous positions.
✨Customer Service Excellence
Exceptional customer service is at the heart of Urban Greens. Prepare to discuss how you've handled customer feedback and conflict resolution in the past. Show that you understand the importance of a customer-first approach.
