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- Tasks: Manage a flagship global B2B account and respond to UHNW client requests via chat.
- Company: Luxury fashion & concierge business with a focus on high-end products.
- Benefits: Competitive salary, OTE, in-person work environment, and international travel.
- Why this job: Join a dynamic team and thrive in the luxury fashion market.
- Qualifications: 3-5+ years selling Hermès handbags and experience in premium sales.
- Other info: Fast-paced, target-driven role with excellent growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Hermès brand & product experience is critical.
Urban Digital Recruitment is working exclusively with a London-based luxury fashion & concierge business to hire a Senior Key Account Manager to take day-to-day ownership of one of their most important Tier 1 global accounts, serving VIP & UHNW clients. This is a hands-on, sales-driven role operating at the very top end of the luxury market, with a strong focus on rare, collectible Hermès handbags, alongside select Chanel & Goyard pieces.
You'll manage requests end-to-end, from inbound enquiry through sourcing, pricing, conversion & delivery, in a fast-moving, real-time, chat-based environment. This is not a relationship-only or personal shopping role. Accuracy, judgement, commercial awareness & deep product credibility are critical.
What you'll be doing:
- Owning a flagship global B2B account
- Responding to inbound UHNW client requests via real-time chat (WhatsApp-led)
- Sourcing rare & hard-to-find Hermès bags through an established supplier network
- Advising on pricing, market positioning & suitability
- Managing multiple requests across regions simultaneously
- Supporting international events, activations & on-site selling
- Driving conversion & delivering against sales targets
What we're looking for:
- 3–5+ years' experience selling Hermès handbags (hugely advantageous)/ extensive Hermès handbag product knowledge
- Experience selling premium-priced products in a fast-paced environment
- Comfortable working in a target-driven, high-accountability role
- Confident operating via WhatsApp or similar chat-based sales platforms
- Calm under pressure, detail-oriented & commercially sharp
- Happy working closely with a founder in a lean, high-standard team
If you thrive in high-performance luxury sales, enjoy complexity, & want to operate at the cutting edge of luxury fashion commerce, this is a standout opportunity.
Senior Key Account Manager – UHNW Luxury / Fashion Commerce (B2B) in Slough employer: Urban Digital Recruitment Ltd
Contact Detail:
Urban Digital Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Key Account Manager – UHNW Luxury / Fashion Commerce (B2B) in Slough
✨Tip Number 1
Network like a pro! Connect with industry insiders on LinkedIn or at luxury fashion events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, flaunt your knowledge about Hermès and other luxury brands. We want to see your passion and product credibility shine through!
✨Tip Number 3
Practice your pitch! Prepare for those real-time chat scenarios by role-playing with friends or colleagues. We need to be sharp and ready to respond to UHNW client requests in a flash!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re all about making connections, so let’s get you in front of the right people for this amazing opportunity.
We think you need these skills to ace Senior Key Account Manager – UHNW Luxury / Fashion Commerce (B2B) in Slough
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your experience with Hermès handbags and any relevant luxury fashion sales. We want to see how your background aligns with the role, so don’t hold back on those details!
Be Specific About Your Skills: When you’re writing your application, be specific about your skills in managing high-value accounts and working in fast-paced environments. We love candidates who can demonstrate their commercial awareness and detail-oriented approach.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. We appreciate when candidates take the time to connect their experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity in luxury fashion commerce!
How to prepare for a job interview at Urban Digital Recruitment Ltd
✨Know Your Product Inside Out
Make sure you have a deep understanding of Hermès handbags and the luxury fashion market. Be prepared to discuss specific models, their features, and what makes them desirable to UHNW clients. This knowledge will show your credibility and passion for the role.
✨Master the Art of Real-Time Communication
Since this role involves responding to client requests via chat platforms like WhatsApp, practice your communication skills. Be concise, clear, and professional in your responses. Consider doing mock chats with a friend to get comfortable with the format.
✨Demonstrate Your Sales Acumen
Prepare examples from your past experience where you've successfully driven sales in a high-pressure environment. Highlight your strategies for sourcing rare items and how you’ve managed multiple client requests simultaneously. This will showcase your ability to thrive in a target-driven role.
✨Showcase Your Commercial Awareness
Be ready to discuss market trends and pricing strategies for luxury goods. Understanding the competitive landscape and being able to advise on market positioning will impress your interviewers and demonstrate that you can contribute to their business goals.
