Senior Technical Delivery Lead - AI/DeepTech (Retail)

Senior Technical Delivery Lead / Implementation Lead – AI, DeepTech (Retail) – Edge Computing

Location: Central London/Hybrid (min 2 x days a week in office)

Reports To: Chief Product Officer

Salary: Up to £110,000 + Equity

**Mandatory requirement for hands-on experience in software development or DevOps. We're looking for someone who has direct experience building systems before moving into management, ensuring they have a practical understanding of the deliveries they will be overseeing in this role.**

Join a fast-growing AI startup backed by top-tier VCs and industry leaders, focused on revolutionising retail technology through cutting-edge deep tech solutions.

We’re seeking a Senior Delivery / Implementation Lead to drive seamless execution of high-impact product rollouts across enterprise retail clients (think Waitrose, Sainsburys, Aldi to name but a few).

This isn’t your typical project management role — it’s a strategic, hands-on leadership position requiring someone who thrives in dynamic start-up environments, excels at coordinating cross-functional teams, and delivers results under tight deadlines.

You’ll own the entire delivery lifecycle, from pre-sale scoping through rollout and post-sale support, ensuring smooth integration of AI-powered solutions on clients’ on-premise infrastructure.

What You’ll Do

• Lead end-to-end delivery of technical projects – including new product capabilities, client-specific requirements, and internal initiatives
• Coordinate timelines, resources, and priorities across engineering, product, QA, and commercial teams
• Act as the key point of contact for client stakeholders, managing expectations, milestones, and feedback
• Implement structured planning and drive accountability to improve delivery efficiency and quality
• Lead responses to infosec questionnaires and champion automation using generative AI tools
• Embed AI-native workflows to streamline processes and reduce operational overhead

About You

• 5-8 years of experience in technical delivery, software project coordination, or engineering program management roles
• Mandatory background in software development or DevOps (at least 2-3 years earlier in your career) – you understand the development lifecycle, tools, and mindset deeply
• Minimum 5 years in B2B enterprise environments, including 2–3 years working on on-premise hardware/software integrations
• Proven track record managing complex enterprise software deployments—RetailTech experience a strong plus
• MUST have worked in a start-up previously and understands the nuances of a scrappy, fast-paced, agile environment
• Exceptional communicator and collaborator, skilled in aligning multiple teams and stakeholders – especially Developers, Sales Engineers, Sales, Customer Success and AI Teams
• Experienced with project management tools like Notion, Jira, Linear, or Asana
• Hands-on user of generative AI tools (e.g., ChatGPT, Notion AI, Zapier) to automate workflows and optimize processes
• Comfortable navigating ambiguity and independently driving projects forward, under pressure!
• You understand the demands of the start-up tech world and are comfortable going beyond the standard 9-to-5 to get the job done.
• Experience delivering AI/ML products in production environments
• Familiarity with infosec processes and customer security compliance, desirable

Why Apply?

• Be a key player transforming enterprise delivery in one of the UK’s most exciting AI startups
• Own mission-critical projects with a direct impact on global retail deployments
• Collaborate with a talented team of technical and commercial experts
• Work at the cutting edge of GenAI, retail innovation, and edge computing

Ready to lead the future of retail tech delivery? Apply now!